Boxdrop Missoula — Local services in Missoula

We bought a mattress. The next day we set up our bed (ordered from a different company) and they sent us a California king bedset instead of a regular king bed. Asked to return the mattress (still in the plastic) and Brent denied it. Deleted his post and blocked me from his Facebook. We opened the package and the mattress is coming apart at the seam. With no way to contact him we are stuck with a garbage mattress. I would not recommend. The service is terrible. When the owner blocks you and leaves the chat rather then trying to figure out the problem that tells you a lot about the character of the owner. Not only was the service terrible but as mentioned before the quality is horrible. The seam on the side of the mattress is coming apart with the foam coming out now and it hasnt even been used. Came out if the packaging as pictured. Do not buy...

I called on Monday to make an appointment to come look at couches on the following Thursday because I do not live in missoula. I made my appointment for 1:00 I get a text day of at 11:55 asking if I want to come early I text back saying we hit some construction so we are little behind I get a text back saying he now has family in town and needs to leave at 1:00 but that’s what time my appointment is for then he tells me ok 1:00 still works but he will need to leave at 1:30 I’m sorry but 30 minutes is not enough time for me to pick out a couch and then have to load it up in the truck so I just drove a total of 5 hours all together for absolutely nothing this guy new I was coming from out of town and I made an appointment. That is so unprofessional and I will never do any business here nor will I recommend them...

We bought a high end mattress several years ago from a big box store and my wife consistently had to get up in the middle of the night to relieve her congestion by sleeping in a recliner for the remainder of the night. I have been struggling with sleep apnea for several years. Brent set us up with a memory foam Sapphire mattress with an adjustable base. We love it and were happy it fit beautifully in our existing bed frame. My wife can adjust the tilt to her liking in the middle of the night and I can adjust to help accommodate my sleep apnea issues. Thank you Brent for giving the gift of sleep back to your aging parents. You have great products and we are proud that you are giving people a better quality of life through a good...