Furniture Fair — Local services in Mobile

I purchased what I thought was a grey sectional from the show room. The couch was delivered while I was out of town and upon my return home, I noticed the couch did not look as grey as in the show room and seemed to have a brown undertone to it. It took almost a week for me to get in touch with the store manager Ron. When I finally did get in touch with Ron the store manager, he was absolutely zero help and I felt that he did not really care due to me being young. I informed Ron of my problems which he responded with it was the lighting because he knew his furniture. I informed him that I had changed my lightbulbs & still had the same problem. He then suggested buying grey pillows to help. I suggested returning the couch and picking something else in the store that way he could still keep his purchase. He informed me that it was not about the money but how because of COVID once it was delivered they could not take it back. I was not previously informed of this before purchasing nor was it posted anywhere in the store or on the website. When I asked why I was not told this before purchasing his exact words were “because it’s not mandatory”. I will not be purchasing anything else from...

I arrived at the store yesterday.to look an see what type of furniture they had.....i got more than I bargained for.first I was greeted with this smiling face...immediately.it didn't seem like a regular furniture store that I witnessed in the past..i was showed this beautiful living suite that was breath taking..i looked at a few others..but I was sold..he introduce me to the staff .the two women were awesome.i told them what I wanted they started the paperwork.they even helped me pick out the right type of tables I wanted....i ask can I get delivery today..they had my furniture to my house in a couple of hr.they was so courteous an nice..the smile that was on there face...showed me alot..that mean they love their job....if anyone need beautiful..elegant furniture..please go by for a visit..ron didn't jus act like a boss he was more of a person that love to please his customer..now I have found my furniture home...thank you. Victoria blackston..one...

I wish I could give it 0 stars! This place is horrible!! They will finance you then hold the furniture you ordered from you after you have already put down your down payment and want you to pay 2 more months in advance just to get your furniture!!! Do not go here! They will try to scam you! They then turned right around after I refused to pay for 3 months without the furniture that they were holding from me and put 8 grand on my credit report and I am out 300 dollars down payment and no furniture at all!! P.s. the furniture in total was only going to cost around $1,700! So you tell me where they got $8,000 from. This place is a scam and I am still battling with them over all of this!! Also the sales man are very nice and persuasive however the finance department is a nightmare!! When I tried to talk to the sales rep and the owner they said it's not their "department". Worse place I've ever had...