T.J. Maxx — Local services in Mobile

Received a coat that didn't fit as a gift. I took it in for an exchange (without receipt) in hopes that I could find something else. Although I didn't have the receipt, the price tags were still on the coat $49.99. I looked for the same coat in a different size, but they had none in stock in any size. So I decided to get other items of equal value.

After waiting a while in line, I took my items to the counter for the exchange. The coat that I was bringing back was not in the system so the cashier called the manager. The very rude manager then proceeded to tell me that the price of the coat was $15.00! Clearly the price tags were marked at $49.99.

I feel like this store ripped me off with this exchange for lesser value. I got $50 worth of clothes for $35, but they got $50 for the coat initially then bought it back for $15. And they will undoubtedly resale it....probably for $50! Now, Its not the amount of money behind this transaction, but my complaint centers around the principle of this shady business practice. Morever, the WORST PART OF THIS ENCOUNTER was not being ripped off, but it was the rude indifference that the manager had in the situation. I tried to explain my position to her, but she seemed to take pride in getting one over on me... Seriously.

Needless to say, myself nor any member of my family will shop here in the future.

And btw, I called the person who gave me the coat, and they did...

I would give this store a zero if I could due to a very rude staff member there. I parked in the back 40 of parking lot, so thought I would bring in a lone shopping cart that was out there by my car. It was my second time there, and I did not know where they went so just brought inside the door. A young lady standing at the podium there told me, in a very rude and entitled sounding voice, that it "went over there," and pointed to where I "should" have put it. Since when is it okay to tell the customer where to put a cart when they're being paid to work there??? I advised her that she could put it over there - she then began being even ruder than she had been. It was really pretty unbelievable - I've worked at Macy's and grocery, and now for a hardware store. I would have been fired for saying anything like what she said. The other workers seemed to think what she said and how she acted was perfectly normal. Needless to say, I will NEVER EVER go to a TJ Maxx store, nor any of the other stores that fall under the same retail umbrella, again! I'd go to Ross any day...

I normally enjoy shopping and TJ Maxx but I went into t.j.Maxx to I return a shirt that I bought for my son that ended up being I want to say too small and I got to the store and couldn't find my receipt and they gave me the hardest time I spent over $300 in TJ Maxx the day before are the same woman that rang me up for the $300 purchase would not exchange my shirt she she refused to I do anything to help me and I mean it was the same woman that run me up that new I bought the shirt from there that knew I was just in the store and because I could not find my receipt she gave me at the hardest time and I really don't like TJ Maxx for this particular reason I did eventually have to go home find my receipt just to come back and exchange a shirt to a bigger size even though the person knew it was me so yeah so TJ Maxx is not my favorite they have good prices and get things though but the customer service as far as...