Central Valley PACE — Local services in Modesto

The medical care you receive there is beyond amazing! They are very good about going over all your meds, explaining in terms you can understand & get you appointments to whatever specialists very quickly. I’ve read a few of the other reviews & feel those negative reviews needed a little clarification. One said the pool table is a child’s table… yes it is. But in all fairness they probably don’t have enough room or the money for the expensive table! If anyone wants to donate… feel free to see if they have the room. They do have many activities such as corn hole, bingo, a huge tv & feed us lunch & have snacks. They also have a gym & physical therapists who are amazing. The staff is kind & caring. They will also help anyone with a shower if they need assistance. Next review I read that there’s not many English speaking people there. That’s true; but isn’t the world 🌎 full of different nationalities? We need to come together & try to communicate somehow anywhere we go in life. I’ve found the other people there will wave, smile or try to communicate in some way. I’m open to learning how to be able to understand what ever language...

They consistently go to the wrong address looking for the same person who does not live here. They try to open your doors before you have answered the doorbell or knock at the door. When you have asked them to not try to enter your home without your permission, they still continue to do so. They do not update their systems to state that the person they are looking for does not reside here anymore so the person they are trying to help does not have their address updated and they refuse to update it themselves so this person is not getting the help they need. The cops have been involved and they have stated to me that they will them them to change the address and they still did not. They once again tried to open my door without my permission last week. I would NEVER use their services. They do not care about updating their systems to ensure the patients are getting the care they need nor do they care about letting nurses know the basics of law that they cannot enter your premises without permission which is breaking and entering. The cops will be called...

My parents love PACE (they love the doctors, the staff, the facility), but if you call their phone to speak with the clinic no one ever picks up. If they improved that, it would be a perfect program! The clinic never picks up the phone, as their usual, which is not problem, unless you are having a serious emergency! We had 2 emergencies already and we can't speak to anyone on the phones. The receptionist transfers to the clinic phones, and no one answers EVER. In 1 year that my parents are in the program, this has always been the case. I have to always pray to get a call from them - otherwise, I can't speak to them on the phone. One time I called 11 times in one day, knowing no one would pick up, but when you have an emergency you keep trying. Please change the phone systems/process for picking up the clinic phones. PACE is amazing, it is unfortunate to not have the support when we call, especially during emergency and hospital situations that we are trying to...