Re|Claim Fitness of Mokena — Local services in Mokena

I was a member of Charter Fitness for several years having opted for the 'Signature Circle' membership plan when signing up, meaning that I would have access to all Charter Fitness locations. About one week prior to leaving this review, the staff at the Olympia Fields location advised that they were unable to find me in their system. After having my workout delayed by about fifteen minutes and providing all relevant information, I was advised that they would look further into the issue. Following my workout, I checked my bank account to see that I was, in fact, being charged for my membership, but now by Reclaim Fitness.

On the date of this review, I scanned in and after changing out, I was approached by two employees who stated that I would not be permitted to work out and that I would have to coordinate with ABC Financial to resolve the issue with my membership. I gathered my belongings and while sitting in the parking lot and on the phone with ABC Financial, Pat Siemsen (a retired Homewood Police Department employee) and a Charter Fitness employee, walked outside to where I was parked and without saying anything, turned around and walked back into the gym. Minutes later, three Olympia Fields Police Officers arrive and tell me that "somebody had called me in as a suspicious vehicle".

The representative from ABC Financial advised that Reclaim Fitness had absorbed my account and that I was no longer a member of Charter Fitness, stating that the Mokena Reclaim was now my home club. I had no knowledge of this transition nor was my consent provided to switch clubs.

On a side note, it is worth mentioning that the Olympia Fields Charter Fitness is filthy with equipment being used well past it's life expectancy- knobs on the benches are missing, spring grips for barbells are warped, padding is ripped and covered in grime, pins for weight stacks are either bent or missing, and there is an extremely thick layer of dust on all horizontal surfaces near the ceiling (sprinkler pipes,...

While the location is convenient, this place is truly the health department’s nightmare. Many of the machines are broken and in such a way that there are sharp edges that can cut you. If you look up, there appears to be inches of dust on the duct work that falls randomly. The staff doesn’t rarely looks up from their phones to welcome you when you walk in. One of them has her headphones on and is constantly scrolling through social media on her phone. I took this picture of a wadded up paper towel that appeared on the floor next to a moldy elliptical machine on a Saturday. As of the following Tuesday, it’s still there. The locker rooms smell of mold and are always a mess. I think there’s a lot of potential for the gym but needs better upkeep and maintenance, a friendlier staff, and equipment that is safe and in...

5 Stars - Highly Recommend! I absolutely love Reclaim Fitness in Mokena! One of the best things about this gym is that it's open 24/7, which is a total game-changer for a busy mom like me. Life can get hectic, so having the flexibility to come and go on my own schedule is invaluable. The VIP 2-for-1 membership is such a great perk—it really adds extra value. I’m especially hooked on the Apogee classes. They offer a perfect mix of weight training, balance, cardio, and high-intensity interval training. The instructors are amazing—motivating, knowledgeable, and always bring great energy to every session. My only regret is not joining sooner. If you're thinking about checking out Reclaim or Apogee, don’t wait—just do it! You won’t be...