Metro by T-Mobile — Local services in Monroe

The new employees at this location are way less friendly or helpful than ones previously at this site. Almost like prying answers instead if on hand to inform you of world be choices. Not do they inform you of discounts unless you specifically ask for them or about them. I was in the store and actually had a question answered by another customer while being ignored by the employees that were talking to each other and informed that I could get a cheaper plan by that same customer while being rang up.* Make sure you ASK about cheaper plans or discounts if you want them because these employees will not apply them or offer...

do not waste your time the manager Diana Morales has the worst attitude and her side kick stephanie does to! The owner do not care about anything that goes on in the store! They do not provide receipts so you will buy a phone in the blind! The phones are refurbished that is why he does all sales are final I will never ever go here and do not recommend anyone going! Corporate also filed a complaint againest this store for the worst customer...

I came to this store last year in December. I have the 4 phones for $100. I asked to have insurance on all phones. I never received a receipt. I was told that it will come to my phone. Two of my children cracked their phones. Today i stopped by to replace the phones. I was told i didn't have insurance coverage. So now im getting in contact...