Lack of customer service . Tour guide was confused lady with limited English speaking capability. Had to transfer two bushes both bushes had rude drivers. Tour guide asked us to go to yellow bus if you are going to Rancho Cucamonga. Since my tour guide was giving different direction to different people. I decided to ask yellow bus driver to make sure sure this bus will take us to Rancho Cucamonga, His answer was " DONOT ASK ME ASK THE PERSON WHO TOLD YOU TO COME TO MY BUS" So as I was turning around to ask my tour guide again to make sure, he called me back and told me " Yes this bus will be going to Rancho" !!!! Both bus drivers were totally rude with lack of customer service. And this is after giving them $12 tip per person per day ( 4 days of tip cost us $96!!!! I don't recommend this tour company to anyone. (Before end of our trip Tour guide asked our phone and helped herself to give her a 5...
Read moreThank you very much for henrita service, I am a person out to travel, special care and care for me, but also particularly patient . I hope the group will see her...
Read more7月30日我们8位老友们一起从纽约飞拉斯维加斯加入Harry先生带导的黄石8日游团,几日的观光旅游下来,我们都非常喜欢Harry,他幽默风趣,广博的知识面,不时的给我们上人文或地理知识课,我们都一一欣然接受,快乐的渡过zheduans难忘的时光!谢谢Harry!谢...
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