Faraj Enterprise Gadget Repair — Local services in Montclair

Terrible service and a total rip off. Scam artists! Do not waste your time or money here. They gave us a defective phone screen, which did not detect any touch and popped back out one day after being put into the phone, and developed 4 cracks within 24 hours without being dropped once. They refused to give us a new screen or a refund despite telling us that there was a lifetime warranty before purchase. They acted like we were lying about the condition of the phone and what had happened to us. The clerk got increasingly more sassy and developed an attitude with us as we tried to explain to her what had happened-- that the screen POPPED OUT of the phone less than 24 hours after they had 'repaired' it, and then developed random cracks without being dropped our squeezed at all. She tried to blame the cracks on the phone itself, saying that my model of phone (iPhone 6s) is defective when it comes to screens and bends. That is ridiculous. On top of that, we waited almost half an hour to be recognized standing in the shop with only one person in front of us and three workers behind the counter. Total highway robbery. Do not waste money here. Any place that gives warranties and then rebukes them is not worth the time. They sell every product 'as is' and then lie about having a warranty, and if you bring back the product when you discover it is defective, they accuse you of dropping it and lying about it. I even overheard the clerks talking to each other saying 'customers do it all the time. They buy from us, drop the product and then claim they bought it broken'. I'm calling BULL. This place needs to be reported to the better business bureau...

Absolutely do not go. My screen was cracked a bit so I googled and this was the first place and best rated that came up in Montclair. Okay, sold. First red flag: went 2x and no one was in the shop. Called and someone eventually came. 2nd red flag: cash only. I was fine with this at the time because I happened to have cash on me until…. I picked the phone up and a day later it started going haywire, graphics shaking etc. it rendered the phone unusable for hours at a time, very strange. Called in to get this sorted… they said come on in! I tried to go 4 different times over 3 days. They were never there. I called and there were various ‘emergencies’. I hadn’t had a working phone for half a week and was about to go on a trip so in my exasperation I went down the road to another store which fixed the phone in under 30 mins. They let me know that basically an extremely cheap screen was put in, not an OLED screen we paid extra for (160 dollars). In order to have a working phone I’m now out 300+. I went again to the store to see if I could get a refund, although I doubted they would give me one… and what do you know, the store was unattended again. I can’t help but think most of these other...

I recently had the pleasure of using Faraj Enterprise Repair Service for my Samsung S22 Ultra's cracked screen, and I must say, I am thoroughly impressed with the experience. From start to finish, the service was top-notch, earning a well-deserved 5-star rating.

Firstly, I was able to schedule an appointment quickly, and the staff was friendly and accommodating throughout.

Faraj provided a clear explanation of the repair process and answered all my questions, putting my mind at ease.

The actual repair work was outstanding. Not only was my screen replaced with precision, but the quality of the replacement screen exceeded my expectations. It looks and functions just like new, if not better!

What truly sets this repair service apart is their attention to detail and commitment to customer satisfaction. They went above and beyond to ensure that I was completely satisfied with the repair, and I couldn't be happier with the result.

In conclusion, I highly recommend this repair service for anyone in need of repair. Their professionalism, expertise, and dedication to excellence truly deserve a 5-star rating. Thank you for restoring my phone to its...