Our water heater went out on a Thursday morning and due to work and other issues, I couldn't get anything done until Friday. Sent out a bunch of messages to different plumbers asking if they could install a water heater on Friday. After I sent out multiple messages, they were the only ones that responded and they told me they were able to schedule me for Friday. They quoted a solid price which included a new water heater and getting rid of the old unit. They said they could be there by 2:30 and they arrived promptly. The guys were very professional and friendly and did an excellent job. They walked me through how the unit turned on and also they explained the warranty. Overall, I was very happy with their work and I would highly...
Read moreThis company is fantastic! They have been wonderful to deal with- great work, great communication, dependable, and reliable. They relocated my HVAC unit from the back of my house to the side of my house and stayed till after 8pm on a Saturday night making sure the installation was complete. They also came by twice when the weather was warmer to make sure the AC was working correctly after the relocation. They also serviced my tankless water heater and they were in constant communication regarding the service and parts that were required. They have been very easy to deal with for scheduling appointments around my work schedule. I would highly...
Read moreThe AC in our recently purchased home went out and one of the companies we called was Rite rate. I'm glad I did! Before starting this process I knew almost nothing about HVAC. Thanks to the Tech's patient explanations and answers to my question.I believe we not only saved a bunch of money in needless replacement of our AC unit (fan in the furnace was actual cause of the outage) but the work was done promptly and professionally.
I would recommend Rite Rate to anyone without hesitation. They do excellent work. My wife and I are Rite rate...
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