Daniel's Jewelers — Local services in Montebello

The staff are nice, however, I bought my wedding rings here and had them engraved, it was supposed to take a couple of days but turned out into a full week only after constantly calling them if they were ready. Once they were ready we got them and i was happy to have them; however once outside i noticed that the rings had not even been cleaned. They still had the residue that the price tag leaves. I am very disappointed, my first time here and I cannot believe they do not even polish them to leave them clean and shiny. The lighting at the store is very tricky that you don’t notice the flaws on the rings. I will be returning to Don Roberto Jewelers for my...

DO NOT DROP OFF YOUR JEWELRY FOR REPAIR HERE! I dropped off two rings and a bracelet to get a quote. They initially gave me a preliminary quote in the store then I received a call and the final price was about 3 times more than what I was told initially so I decided not to go through with repairs right now. When I picked up my jewelry it was more damaged than when I had dropped it off! A stone had fallen off from the bracelet while it was in their possession. I called to let them know and they only offered excuses and no resolution. So now I have to add to the repairs. Terrible service and terrible prices! Find somewhere else to buy and...

Daniel's Jewelers offered a ring that I could not find at other locations. Yes, there is a jewelry store across the way and on the top floor. This store had what I searched for.

Raquel, the store associate, assisted my wife and I find what we were looking for. She explained different jewelry. Showed us many pieces of jewelry without hesitation. Raquel was very patient. That made this whole process easy.

We had to get the ring widened and decided to get an engraving. We got our ring a week later which was decent considering it was Thanksgiving week.

Thank you and...