Midori Sushi — Restaurant in Montgomery Township

Tried this place for the second time, will not be going back ever again

Placed an order for pickup and within 2 pieces of my Amazing Roll I felt a scraping in my mouth and pulled out a staple. I've never found a staple in my food but there's a first for everything I guess. Staples were found in all 3 Amazing rolls we ordered.

Someone else I was eating with pulled a staple out of their Kani salad as well, which is unfortunate given the Kani salad is an appetizer and that's what we started with.

Did not eat the rest of our order and when we called to let the restaurant know about it the 2nd guy over the phone was not having it (first girl to pick up didn't speak English very well, likely didn't understand our issue so she passed the phone).

We'd ordered 3 Amazing rolls and he was refusing to refund us for all 3, he kept insisting it was impossible to package 3 rolls into 1 box when I'd never claimed they were packaged that way.

I was not concerned with how the rolls were packaged, I was concerned with the fact that there was STAPLES in our food.

Best part is the guy didn't care about the staples, just about how it was "impossible" to package 3 Amazing rolls in 1 box! He even said "staples in your sushi? ma'am I think you have staples in your home!" Nice one buddy.

Soon as I said could leave a review he got even more upset so I told him I'd settle for the refund of 2 Amazing rolls. He kept saying he'd have to fire his chef, how it was impossible to package 3 Amazing rolls into 1 box, and after telling him I didn't think it'd be possible to find staples in my food he hung up.

Special rolls aren't all that great anyway, hence the order of 3 of the same kind. Don't bother with this place because they clearly don't bother to ensure a safe and respectable eating experience.

EDIT: THEY NEVER REFUNDED US FOR...

I called and ordered a takeout order. My wife went there to pick up the order, they asked for the order phone number. My wife gave them the phone number and order was not found. the staff member came back to her and confirmed the phone number and wrote it down on the paper. (still not found) In this process I went through what I ordered and they still couldn't find. They said they might have made a mistake and forgot to put the order in, so if we give them 10 minutes they can prepare our order. ( Everyone does make mistakes, so i did understand) They called me 1 minute after and said they found the order.

Here is the PROBLEM.

Why they come to my wife and try to blame her for giving a wrong number. (SHE DIDN'T AND ORDER WAS UNDER MY NUMBER) She did give them the right number ( They wrote it down on the paper and she confirmed it) They were telling her " since you gave us the wrong number it is not our fault". SHE GOT MAD AT THAT POINT AND TOLD THE STAFF MEMBER TO BRING THE PAPER THAT SHE WROTE DOWN ON THE PAPER TO SEE IF MY WIFE REALLY DID GIVE THEM THE WRONG NUMBER. THEN SHE JUST SAY SORRY AND WALKED AWAY..

I DO UNDERSTAND PEOPLE CAN MAKE MISTAKES AND I DID TRY TO UNDERSTAND UNTIL THEY TRY TO BLAME...

I called the day of Valentines's Day thinking I would try this restaurant for the first time. They accepted my reservation and I was not sure if I wanted to go because it told me that no one made reservation on a busy day like that. I went anyway and it was a pleasant surprise. I was able to be seated right away even though there were about 20 people waiting at the door. The place was nicely decorated, simple but fine. The chairs are wide and comfortable and the table spacing is very wide, so you feel spacious. Even though it is a busy day, the waiters did not push us. They come right away once I call them to ask questions and are polite. The waiter also removed my plate promptly after I finish. The food was tasty. We had Oceanic Volcano Roll and the Blue Crab Fantastic Roll, spicy calamari, white tuna sashimi, salmon sashimi and a spider roll. They are all very good. The fish is fresh and delicious. The two premium rolls are also excellent. The price is average, not cheap, but not quite expensive either. Even the tea is not washed down tea. I would recommend people to come try...