I was greeted by Ruth Ellen in a friendly, professional manner. A cup of coffee was prepared for me while I waited. And I was given a snack to go with it. Magazines and a Gideons Bible were available so I read the Bible while I waited. Shortly later I was invited back by Grace White and given a thorough hearing exam. My hearing aids were thoroughly cleaned and returned to me. Recommendations were offered, which I am currently considering. My hearing aids are 7 years old and need to be replaced but the cost is significant. My hearing is important to me but there are other expenses to be considered. I didn't feel pressured. The decision was left to me. My visit was a very...
Read moreI was thoroughly impressed with the staff's attention to detail and the patient friendly terminology used to explain my diagnosis. The staff welcomed me to their practice and insured my office visit was customer friendly....short wait time, offering refreshments, and acknowledging me when I walked in. The best part of the visit was after meeting with the audiologist.... the procedure was not rushed, precise instructions, and explanation of results were given. I left the office with knowledge of my next steps and feeling confident that I had chosen the best place for my hearing needs. This office is definitely a wise selection for anyone experiencing...
Read moreThey are amazing! Battery hatch broken on my aid. Could not get old battery ou&t. Weekend was approaching so I would not have my ears. They were having phone issues. I called at 3:30 pm. They close at 4:30. Christy said that she would wait for me since I live in Prattville. She was waiting and cheerfully fixed for me. I have nothing but praise for this service. Always pleased with...
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