Linear Wireless - Morganton — Local services in Morganton

We took my fiancés phone here to get fixed. She bought the phone new when she worked at metro, the guy kept saying the the phone had an after market screen and the screen he was putting on will work. The new screen would not read her finger print even though the phone is supposed to, he said that it wouldn’t work anymore instead of saying he made a mistake so let me make it right to you and order the right screen. Also whe. He gave the phone back the back of the phone was popping out so all he did was layer up adhesive. That same night we got it back, my fiancé went to put her phone down on the table and as soon as she did the screen went black. We had to go back the next day and he charged us $40 for shipping for a new screen to replace the shoty job he did. A couple days later after getting it back, a small amount of water was splashed onto the phone causing the phone to bug out and go black. Keep in mind the phone is splash resistant so the amount of water should not have done what it did. This time I said we aren’t dealing with this scammer again so we took it to Dr. digital, he told us about the uneven adhesive layers that caused the screen not to sit flush. I don’t recommend getting your phone fixed here. Go to Dr. digital to get it fixed right and definitely a whole...

If I could give zero stars... I would. I have previously taken devices there with no issues, however today was a completely different story. I requested a battery change on my iPhone 7, which was completed; however, when receiving my phone back I noticed that the home button no longer was working. This phone was in perfect working condition previous to the change. I mentioned the problem to the associate, whom retuned my phone to the back. After a few minutes the associate returned to the desk and attempted to tell me that it was a manufacturing issue, my button was not damaged, and that Apple would fix the problem. I called Apple support while in the store, and Apple told me they could give me pricing options but the additional repair would not be covered by them. The associate proceeded to simply place the accessibility button onto the home screen. After getting the impression that the store was not going to take responsibility for the issue, I asked the associate to just replace the old battery before leaving. I refuse to pay for a new battery plus an additional issue that wasn’t there before. Needless to say, I left the store with hours wasted and will no longer...

Customer service is really good and prices seem good. Unfortunately my bank account is not good enough for their financing companies. I use the Walmart card as I have some irs issues that prevent me from having a bank account without it being seized. Due to this I used my fiancé’s, we split up so now I’m left without a phone. I have a 6s, paid on for six months which is roughly $600 and they say the payoff is still over $800. $1,400 for an iPhone 6s really?? As far as my card, I have a routing number, account number etc it funcitions in the exact same way and a bank. My paychecks of $800 a week have gone in every week for a year now but somehow this does not qualify me for a $26 a week..........and combine with the fact I’ve been paying for a phone through them already for half a year and I feel like I am mire than qualified to finance a phone. I really really enjoyed doing business here and am very disappointed that the finance companies do not think I am worth their time. Wish they maybe had an in house finance option for people who have been customers and who have proven they can and will pay. Still would recommend them to anyone just wish I could remain a...