I had such an excellent experience thanks to Carlos. From the moment I arrived, they were professional, attentive, and genuinely helpful. They took the time to explain everything clearly, answered all of my questions with patience, and went above and beyond to make sure I felt confident about using the storage space.
What stood out the most was their friendliness and willingness to go the extra mile something you don’t always see. It really made the whole process smooth and stress-free. Carlos is a true asset to the team, and I’d highly recommend working with them if you need storage support. Thank you for making the experience such a...
   Read moreMake sure you ask about locking in your rate (which I was not told about during rental), it is there policy to increase your rate every 3-4 months. Mine monthly bill went from $89 to $126 after 3 months. Note I was not a promo rate for the first 3 months either. The unit also did not measure the 5x10 dimensions either, it was about a foot short on each side.
Other than that, the place is nice, clean, and the staff is friendly.
I would recommend it if you need a short term 3-4 months storage solution, but not for a long term solution as they randomly raise they rates every few months, which is a TERRIBLE BUISNESS PRACTICE for long...
   Read moreYesterday I had the pleasure of going to Extra Space Storage in Budd Lake , New Jersey and meeting your representative Carlos It was one of the most pleasant experiences that I’ve had in dealing with a business representative in a long time. Carlos was polite, patient and the high quality of his mannerisms is not found in many businesses today. He answered all our questions in detail and informed us of many things we were not even aware of. More people like Carlos in business would make our country a much better place for everyone. Needless to say, we rented a storage yesterday....
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