Advance Auto Parts — Local services in Mount Orab

If you order online and pick up at the store you are good. The employees are not the nicest. Do not ask them to put a light bulb or anything other than wiper blades on your vehicle. Extremely poor service minded employees. AutoZone is across the street. Excellent service over there. I only use this particular Advanced Auto store if AutoZone does not have my part in stock. I receive good service at most other Advanced Auto Store locations. I will not go back to this location. I see why the parking lot is always empty. This is my 3rd time in a row of getting poor service or I would have not given this review. They had 3 or 4 employees working and I was the only customer...

I am very disappointed in Advance auto parts and will never shop here again. I ordered a part on a Sunday afternoon around 3pm and the guy told me they would have it in store by noon the next day. So the next day i never got a call saying my part was in so i called when i got off work around 4pm and they couldn't find my info where they ordered my part. about 10 minutes later they found where they ordered my part and said yeah it didnt come in but it might be here tomorrow. The reason i ordered my part through Advance is they said they could have it in next day the other auto parts stores were all two days out. But apparently so is...

Went to four other parts stores looking for a special type of lug nut that i needed , a young clerk at the Mt. Orab store took the time to look at what i needed and after an exhausted search he found and ordered them for me. All the other stores employees just looked in the computer about 2min and said they couldn't help. This is the type of employee that will make costumers return to your store and not go to the many other options in town. And he should receive some sort of appreciation from your company. I will show mine by continuing to shop at your store and not even bother checking...