Watched one guy prepare my 2 meal boxes (sides, biscuits) THEN drop the chicken strips into the fryer. Then he disappeared. There were two girls working and they were playing patty cake and making noises at each other. The only person I saw actually working was a young gentleman. I saw him get the chicken tenders out of the fryer and proceed to make four sandwiches. During this time, two guys walked in and asked for someone. The young guy in the back finished making the sandwiches, left my boxes of sides sitting and walked out to the lobby and began chatting with his friends. It was at this point I asked him if anyone was going to make my food, after which he returned to his station and finished the order. I dont know how long they planned to have me wait, but none of the people working seemed concerned with customers or actually doing their job....
Read moreWent through drive through ordered a large 3 piece tender meal supposed to have 2 sides and a drink. Got the order and they shorted one of my sides. Looked in the box and the tenders were 3 inches long at best. The biscuit was bigger than the tenders and it was smaller than it used to be. $9.29 for this very small meal. Then they wanted to charge me another $3.50 for the wedges that they did not put in my order in the first place. This was my first time in the store and my last time. The manager was rude. Not customer...
Read moreThere's no way to contact this location mt.orab. They screwed up my order and I live 30 minutes away. I wouldn't be so upset if there was a way to contact. The only option I have is to leave a review. No phone number, email or anything so I'm leaving the lowest rating I can. Make sure before you leave the window or lobby, your order is correct because there's no way to contact once you leave. I'll be sure to let them know when I'm back in the area. Not a good start...
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