
The only reason I joined this gym was because a friend was going to start teaching yoga classes there. Once that stopped, I only stayed because I loved the dance fitness class. When that stopped, there was no reason for me to stay. I have an entire home gym that I got during Covid, so I never went. I had 3 months left of my contract. I've been members of multiple gyms over 3 decades. Who does contracts anymore? Only gyms that are sub par at best. They know that people may not be happy with their outdated, dirty gym equipment. $46 a month for a smelly, dirty, outdated gym is robbery. Yoga there wasn't relaxing at all since the music in the gym was always loud, banging of weights, etc. They installed a punching bag on the wall in the adjacent room and people would use it while we were trying to relax in yoga. Even had a guy come in and start using it WHILE a group class was going on in THAT room. The mirrors in the group class room were quite often filthy. Was it splattered sweat? Who knows. Finances have become tough so I was trying to lighten my burden. I also developed some medical issues and have been in and out of the hospital. Stephanie, the manager said we could "freeze" my membership, but it would add that number of months. Kind of defeats the purpose. This medical issue isn't temporary. Seriously, save yourself some grief and just go to Planet Fitness or really ANY other gym. Over 3 decades of going to several different gyms in 4 different states and this has been the...
Read moreA young lady signed me up about a year ago and she was not trained in detail on the contents of the contracts that Club Fitness offers
I was told after inquiring multiple times in the same conversation - that I could cancel anytime. That was incorrect - You must sign an agreement or pay double the price monthly
The young lady did not say that during my sign up process
I then called to cancel a few months following and they told me to come in - I took vacation time from work, came in, signed a document and was reassured I wouldn't be charged following that month
5 months later, I've been charged each month. The Owner/Operator - Stephanie Langley - called me saying "you signed an agreement, I'm sorry that my employee didn't inform you of our contract, but you signed an agreement until april"
Update: I've been able to remove them from being able to bill me through fifth third, but the process was infuriating. TRAIN YOUR EMPLOYEES IF YOU WANT A...
Read moreTried this place out with a friend the other day. Didn’t see anyone working. So I got on Facebook and looked them up trying to get prices. See they have lot of group fit classes to choose from but No tanning or any other amenities that are appeasing. The equipment is old and dirty looking. A lot of the dumbbells seemed to be falling apart. Seems to me that instead of paying all that money for group fitness they should update their equipment that most people use. $45 a month is way to much, especially with how out dated everything in that place is. I mean even the treadmills are full of rust. I think I will sign up at Crunch since they are building multiple facilities around louisville and I hear the one in Fern Creek is opening in the spring. $29 a month and you get a guest pass every day and brand new equipment, tanning and...
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