I wish I could give them 10 stars! After visiting multiple different jewelry stores in and around the area, I came to the conclusion that the ring that I have cannot be resized due to the fact of it being a multicolored braid, gold eternity ring. I didn’t want an obvious cut nor did I want to pay over $1000 for the resize which is what I was quoted at another local jewelry store. I went on a shopping journey to replace the ring I had. I was still going to keep the original ring because it held great meaning to me but wanted to Ring I could wear. When I went into Kneucraft I was met with a welcoming friendly staff who was knowledgeable and super helpful. She spoke with me about my ring and had one of the owners come talk to me about it and what potentially could be done to help. He asked me to bring it in for him to look at it and when I brought it in he was confident he could fix it without any cuts. It was just slightly too small so after some discussion and explanation about the procedure to help calm my fears he adjusted it. When he brought it back to me it fit! Oh my goodness talk about delighted! I can wear my ring again! He said he used to sell the same ring I had and asked if I’d like the braid restored back to its original look and texture. I of course said yes. When he brought it back to me I’m sure the smile on my face was ear to ear. It was like I’d just bought the ring. I now have my ring back just as it looked when I originally bought it 25 years ago. What did I pay? Just over $20 and took about 30 minutes start to finish. Run, don’t walk to this establishment. I highly recommend them! How great it is to have a local, family run business that cares about people and loves what they do. I can’t say enough about my experience just that I’ll not go...
Read moreI contacted the fine folks at Kneucraft Fine Jewelry & Design to inquire about hand engraving an antique locket that I bought for my niece's 16th birthday. It was an incredibly delicate piece, and none of our local jewelers were able to touch it with their standard engraving machines. Kim was wonderful from the very beginning, texting with me repeatedly as I tried to make choices about lettering styles, explaining the differences in the various types of engraving they offered, and working to help expedite their service since I travelled nearly three hours to the store. Though their son is a trained hand-engraver, after dropping off the locket, it was determined that it would be safer to laser-engrave the item instead. I am so pleased that I trusted the caring professionals at Kenucraft to do what was best. The piece came out beautifully, saving me both money and time. I could not have been more pleased. Though the item I brought in was not an expensive one compared to the dazzling jewelry they work with on a regular basis, they understood that it was special to me and treated me and my project with great respect. This is a family-owned business with skilled, experienced designers. I would not hesitate to give them my business...
Read moreWent to 6 other jewelery stores around medical center tonight. Planned on tossing a replacement engagement/wedding ring on credit for our 6 year anniversary at Jared's since I have an acct. Every store forced me to wear a mask (6 total in murfreesboro) or I couldn't shop there... Couldn't even cover mouth and leave nose exposed. I told each I'd be in the store less than 5 minutes and I was buying a ring tonight from them or someone else.
Found kneucraft and thought maybe might be out of my budget because of how nice the store is and how nice the jewelry is presented. Asked a man if I had to wear a mask and he said absolutely not whatever you are comfortable doing.
Family owned and operated. Super nice and helping people. He got me -exactly- what I was there for. He didn't bring me a ring 2500$ over budget and try to push it on me. He brought me what I told him i wanted to spend. I support businesses with my wallet and went 2k$ over budget. Entire pleasurable experience took less than 10 minutes start to finish.
I supported what I believed in and a family owned local business gained a lifetime customer in 10 minutes. Owner laughed and told stories with each other. Fun...
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