The owner is amazing. I recently purchased a condo and needed a couch. I had looked all over the place. I saw sofa spectrum on my way to lunch one afternoon. Stopped in to look at their furniture. They have a nice selection in store, a lot more in their catalog and on line. I normally do not purchase anything from a catalog or on line as I am always worried it won’t look the same when I receive it. He reassured me it would be the same but, the color might be a little lighter than the catalog. He was very honest with me which I appreciate more than anything. He took the time to answer all of my questions and was very patient with me. I did not feel pressured to buy anything as I had felt in the bigger stores. Once I ordered the couch It took less than a week to be delivered to his store. He even took the time to help me load it up in my car. While picking up the couch I saw a coffee table he had just received for display. He was so kind to let me buy that instead of wait for delivery. They even followed up with me the next day to see how I like everything. Their prices are great. The quality of the furniture is great. Due to his customer service and prices I will be furnishing the rest of my condo with...
   Read moreThis review is very much overdue! With all that's going on in the world, it's refreshing when you patronize a store and the customer service is excellent. We purchased our custom sized sectional at Sofa Spectrum several years ago; best investment ever. Paul and Lisa came to our house, took measurements, and years later, it still looks amazing and we get tons of compliments on it. More recently, my husband surprised me with an Infinity massage chair. I can honestly say that chair paid for itself in the first two weeks. We got an awesome healthcare professional discount, and that chair gets used on the daily, sometimes multiple times a day! Why do we keep going back to Sofa Spectrum? The biggest reason is the customer service. You don't experience this type of service very much nowadays. Paul and Lisa really go out of their way to make sure they know what you are looking for, what your price point is, and they are just genuinely sweet, caring people. It also makes me feel good to know that I'm supporting a small business during these difficult times. I highly recommend Sofa Spectrum for all your furniture AND massage chair needs. Trust me when I say you will...
   Read moreWe purchased our sofas from Mor furniture store and even purchased the extra insurance in case of rips and tears and since purchasing we had horrible customer service! They won't return our calls and have yet been able to make a claim. Since then I've dreaded having to shop for more furniture but I'm now 8 months pregnant and recently transitioned from the Marine Corps after 9 years so my body has been extremely worn down. I recently went into Sofa Spectrum hoping to find a good massage chair and not only did the owner, Paul, give us a great military discount on the chair but also had it delivered within a week or two! The customer service was exceptional and the chair was worth every penny! I was unable to stand for longer than 10 mins at a time but since we received the chair I have felt so much stronger! We now don't have to waste our money on massages or accupunture. The chair also meshes well with our current livingr layout! Best part this far is that I no longer feel aches or pain in my back and my husband uses it as a massage chair and gaming chair! (He loves the Bluetooth speaker) we definitely plan to shop at Sofa Spectrum for all future...
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