GameStop — Local services in Nampa

I have no words for the experience I just walked out with. I traded in my PlayStation 4 pro and 6 games yesterday (28August) and ended up getting $100+ dollars for and was persuaded to renew my pro membership which actually hurt me contrary to what the individual working stated. Because I ended up receiving a shocking value for my trade in, I decided to by a nice keyboard for my computer only to come home and find that the keyboard didn’t even work in the first place. Today, 29 August, I spoke to the morning worker who said to bring said keyboard back with receipt and they would kindly fix the issue. Once I walked in the afternoon worker looked at my like I was some sort of mouth breather confused out of my mind. He walks back into the room and calls the same employee I dealt with the night before, Christopher, and proceeds to tell me there’s nothing they can do knowing he/they sold me a product that didn’t work. Shame on this store, shame on the worker CHRISTOPHER, and shame on this company for telling the players “we would love your trade ins, anything else is your issue” Thanks for stealing my PS4 Pro and my games and essentially telling me to...

Last month I purchased ( as a gift for my boyfriends bday/ this is why I bought it early we were going out of town ) a 200$ pro Xbox controller , a 25$ Fortnite card and a 10$ battery pack ( the associate told me I needed) turns out I did not need the battery pack , took it in yesterday for an exchange figured I’d just get him another Fortnite card and had instantly already eyeballed some toys I was going to purchase as well , for the associate to tell me they don’t to do refunds I said no problem I’ll just exchange ( I had the receipt and everything) he refused he said it’s their policy I said but y’all told me I needed it ? again he refused . So here I am a lifelong customer , I will no longer be coming back , I didn’t buy The other items I wanted either . So lost out on a ton over a 10$ battery , horrible customer service and a terrible return policy thank goodness it was just a ten dollar thing ( and we can’t even use it for his old controller either) and then the associate tried to blame the specific employee saying he no longer works there , so clearly management doesn’t know how to train? Sad . This is why retail stores are dying and we...

Offered me 50 cents for a trade in. I bought a PS3 for $130 just to return it when I found the pawn shops sell the same one for $90. I'm also tired of constantly being pushed to spend more and more when I'm there. I don't know who they think they are trying to receive so much money on used items they don't deserve the money for. I'm always getting ripped off by GameStop​ and I know I'm not the only one. I welcome the day they finally have to close their doors for good and I know I'm not the only one that feels that way. They know at the rate they are going it's going to happen eventually and the people see it coming too. Stop having friends of the employees leave positive reviews to bring up your ratings. Dishonest trades and dishonest reviews. All around a terrible company. Glad there are so many others out there with better prices. Btw people pawn 1 offers a 6 month warranty on any consoles purchased. Don't waste your time and money on these...