THE WORLD IS MADE BETTER by our heros at Napa Sew and Vac- I have had my industrial sewing machine I purchased from them for years without issue, also my new Janome which works like a charm, both of my vintage machines serviced from them and they always have the frills and thrills for an avid seamstress. I don't know what I would do without them! They are open when they say they are open, and they advise you honestly and with integrity. It's so sad there are so few businesses like them out there anymore. 100% BEST OF THE BAY! LOVE...
Read moreI am a long time Miele fan (ovens, laundry, dishwasher, and vacuums) and Miele’s customer service has always been second to none. When I tried finding spare parts for my HX2 vacuum, Miele had a hard time with a mystery piece that had no image on their parts diagram. I reached out to Russell at Napa Sew and Vac and he went above and beyond to find the answers for me, eventually ordering what I needed. Thank...
Read moreCouldn’t find the parts I needed for my older Miele until I found this website. Ordered the parts on Friday, paid for 2 day service and had them on Monday - clear across the country outside of Boston, MA. Parts were exactly right and I’m up and running - good as new. I was, and remain, totally impressed with Russ and Steve! Their knowledge and customer service is...
Read more