The staff at Naples Scan Design , especially Lisa have always been professional and helpful when we moved to SWFl in 2022. Her assistance with purchasing a sofa was the foundational piece we used to build our home design. When we were frustrated with another furniture store, I decided to return to Scan Design to purchase the furniture pieces I needed. Although Lisa didn’t handle that sell, she sent emails on how to care for our new furniture. I don’t recall the other sales person name but she was helpful as well. A year after purchasing our initial pieces, we needed a curio cabinet/bookcase and we returned to Scan Design because we needed a quality piece of furniture that we know will last many years. Lisa was our salesperson and assisted us again with measurements and by patiently listening to our needs. She is one reason I continue to return to Scan Design but they also have...
Read moreI purchased some bedroom furniture before Scan Design bought the buildings. I did a search to find the nightstands and found them on the Scan Design website. I left a message at two stores for someone to get in touch with me. Paul, went beyond sending me e-mails and information. He also searched his computer and found two at the outlet in Orlando, needless to say, on sale. He will gain nothing from me driving to Orlando tomorrow to get them, but this review. I, personally think he is the best sales person who cares about a customer whether he gets the sale or not. Hats off to you Paul, thank you VERY MUCH. Your company should be VERY...
Read moreBeen a long time customer of Scan Design. Latest purchase was not a pleasant experience. Both me and my daughter were in the store and clearly told the salesperson we wanted a 8x10 rug. However a 5x7 was ordered. When receiving rug we didn’t realize it was 5x7 until we finally got it laid out on the floor. Called and they would not exchange it for a 8x10. Disappointing. Now I have a 5x7 expensive rug I cannot use. Never did we say we...
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