Rooted Organic Beauty — Local services in Nashville-Davidson

Update: The owner of the salon and I have spoken and come to an agreement that what actually happened and was communicated to me by the stylist was different than what the stylist explained to her, and that her reply to my original review was based on what she was told. The owner has offered to personally consult and work with me to offer her best solution or refund. That's great! It's my hope that we find a hair color solution and be offered hair treatments that help mitigate damage, and I can continue to go to this salon with confidence. I'm changing my review from 2 stars to 3 stars, and will update again post working out a solution. Original Review: I really wanted to love this salon. I love all things natural, and the idea that the products are more "clean" sold me to give them a try. I went twice, the first time I got a haircut and a whole head of baby lights, which was booked as a balayage. Amanda was kind and seemed like she wanted to make sure that I got what I was asking for. I only had 2 complaints from the first appointment, and would have given it 4 stars if I had done the review sooner. She did a root melt, and it was brassy immediately, and the hair cut was uneven by at lease 1/2 in in different places. Since I curl my hair most of the time, it's not as noticeable, and eventually I used purple shampoo to lessen the brassiness. The second time I went, the plan was to do an upkeep toner, and come back in 4 weeks for a full balayage again. Upon arrival, I told her that I REALLY like the shade of blonde it was currently, I just wanted it to look fresh. I don't know what she chose color wise, but my hair was SEVERAL shades DARKER. It's pretty dark inside the salon so I could tell it was darker, but I didn't realize how much until I got home. I wasn't planning to say anything, but then I decided to, because I hoped she could fix it before I left on vacation. I wanted to be blonde. Basically Amanda said there really isn't a fix that doesn't do more damage. The salon doesn't give refunds. So basically I paid the salon, and tipped Amanda to do exactly the opposite of what I wanted. When I said as much to her, she indicated that what I booked a toner (which is what she recommended) was not what I needed to do. I said that if that was the case, it would have been prudent to educate me of that fact before she knowingly did something I wasn't asking for. Another thing though, when I first got the balayage she clearly put a toner on it to give me the blonde shade that I had, which is much lighter than the results of the second time. Wouldn't it have made sense to use the same toner as what was first put on it. Yeah, it would. So I say all in all 2 stars, because the salon doesn't refund or provide fixes when their stylists mess up, and also, they hire stylists that know better, and still mess your hair up ON PURPOSE. (Headshot is 2 weeks after first appt. Side by side shows on left my blonde shade 5 days before my 2nd appt, the right is the day after the 2nd appt- my blonde was literally...

I had my first curly cut today with Areonna after getting my hair done elsewhere for a few years. What a HUGE difference it made! I’d had a trim from my usual stylist (at a different salon) six weeks prior, and it was turning into a mushroom no matter how I styled it and growing out very oddly. I got sick of it and after seeing a friend’s great experience with Areonna here, did some research and saw she is trained in curly cuts. She was a wealth of knowledge from the moment I sat in her chair. I arrived with dry hair (no product in it) so she could see what my baseline curl pattern looked like. I’ve never had anyone go so in depth about why my hair was acting the way it was in its current state before she even got her scissors out. I loved all the products she used and all were mildly scented. I left with my hair looking a million times better, zero crunchiness, and so happy. She also gave me realistic expectations on how long it may take for my hair to grow out to get the shape I want for it. Will...

Kara (and all of the girls at Rooted) are THE best!! The salon is cute, warm and inviting… not to mention such a convenient location. If that wasn’t enough they have the sweetest shop pup named Milo! Getting to snuggle him made getting my hair done an even more relaxing experience.

Kara is detail oriented, fun and just soooo dang talented. She nails my requests every time! Finding Kara has been a game changer because I was so nervous about hair coloring during pregnancy. I had almost decided not to get it done until baby arrived. If you’ve been pregnant, you know pampering yourself and feeling beautiful is a must! Rooted is the best option around! I always leave feeling brought back to life!!

If you haven’t made your appointment yet - do it now! Great experience! Quality, clean products! Perfect end...