I have been purchasing Georgia boot products for over 15 years. I'm in the aviation industry and need a steel toe comfortable work boot. I recently contacted Georgia boot about quality issues and they responded by stating they could not help with no receipt. I do understand this requirement but I also stated to them that I have been purchasing boots for many years and never had an issue I pretty much got in the habit of not holding on to the receipt. I paid cash of the boot truck that came to the jobsite, so trying to hunt them down for the transaction is next to impossible and I'm also not longer with that company. I always get the Giant work boot (G6274). My pair from 2 years ago had the eyelets coming apart and my current pair of 6 months had the sole come off at the stitch line in front under the toes. Then this week the back of the sole started coming apart. Like I said before I always highly recommended Georgia Boot. I have a 5 year old pair that still has all the eyelets and sole is in great shape. I have dealt with Doc Martin brand work boots as well as Rocky. Those 2 company's have awesome customer service. My eyelets came off a pair of Doc Martin's and besides responding to my email I received replace eyelets in 3 days no questions asked no recipient required. They actually gave me 2 sets and a free leather conditioner! Rocky also fixed my issue fast with no questions. Just be careful on your purchases with Georgia Boot. Keep your receipt just incase you run into an issue so you can get it resolved unlike me. I do want to say when I contacted Georgia Boot I was not asking for a replacement pair of shoes, I was asking for 2 new soles to be sent out and then I would pay to have them installed myself. That was not an option from them, basically said sorry sir..... It is frustrating to purchase quality boots from them all these years to get the cold shoulder when I...
Read moreI bought a pair of these boots 3 years ago for work, and have worn them down so far that the sides have ripped out of them, the bottoms are so thin that i can feel the ground on my feet, and i went through at least 5 pairs of boot laces. They never once hurt my feet, from day 1. These are the best boots i have ever owned, flat out. I tried red wings, they didnt even compare. They were too heavy, too stiff, and way too uncomfortable to work hours on end, 7 days a week. Mind you, i am vey hard on boots and shoes, and most of what i wear only lasts 3-6 months. I just bought a second pair of Georgia boots, and though the price went up $60 since then, they are well worth it to me....
Read morePlaced an on 29th of November and it’s now the 21st of December. I’ve received 2 emails that said the order was processing and now I get an email asking for a review; they didn’t like my review review on the boots I’ve yet to receive so I’ll post my review here where they have no control over it. I called yesterday and spoke to a very rude guy after waiting 30 minutes on hold and he said orders ship within 3 weeks!!!!! What company besides made to order has a 3 week plus wait on processing orders??? Instead of taking ownership of staffing shortages they blame shipping. This will be the last pair of Georgia...
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