This people are crooks. They mess up with my old phone number. They transferred my number to a tablet without my consent. And then they make get a new number and charge me for a new number, new sim card and also when I check my account it said that they gave me a free phone, the moto g play when that is not true. They left me with the same moto g play 2021. I contacted customer service they told me that they was going to return all the money that I pay for my old phone number bill before you guys transferred to a tablet plus all the money that I pay for a new number and sim card. And I'm...
Read moreI went into the store today to purchase my 3 kids a phone !! On a budget and felt I would not have enough money for all of them. but your fantastic employee Roxy made sure I was able to get 3 phones all unlimited in my price range! She was very understanding and professional. She kept a smile the whole visit!! WORKING IN THE CUSTOMER SERVICE FIELD MYSELF I MUST SAY CRICKET IS LUCKY TO HAVE SUCH A GEM AS...
Read moreNew customer. I purchased Moto G Pure phone 7/72023. The following day the phone freezes. I have to restart the phone several times a day in order to use phone. I took the phone back to the store to look at phone. After leaving the store phone continues to freeze multiple times per day. I use my phone mostly for talking and texting. What now? I've had this phone barely on month and...
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