American Rental Home Furnishings — Local services in New Castle

I recently purchased a bed from American Rental, and I must say, my experience has been absolutely outstanding! From the moment I walked into their store to the swift delivery of the bed, everything was smooth and hassle free.

First and foremost, the customer service at American Rental was exceptional. The staff was friendly, attentive, and knowledgeable. Paul patiently guided me through their extensive selection, helping me choose the perfect bed that met all my preferences and requirements. He was also very accommodating when it came to answering my questions and addressing any concerns I had.

Once I made the purchase, the delivery process couldn't have been easier. I was pleasantly surprised by the quick turnaround time - within less than 24 hours from the time of purchase to having the bed delivered right to my bedroom! The delivery team was punctual, friendly, efficient, and handled everything with great care.

When the bed arrived, I was thrilled with the quality and craftsmanship. It exceeded my expectations in terms of comfort and durability. American Rental offers a wide range of options, ensuring there's something for everyone's taste and budget.

Overall, I am extremely satisfied with my experience at American Rental. Their commitment to exceptional customer service, combined with their prompt delivery and top-notch products, make them a standout in the industry. If you're in need of furniture, I highly recommend giving American Rental a visit. You won't be disappointed!

Five stars all the way - thank you, American Rental, for making my bed-buying experience such a positive...

Well first off I had no problems with the furniture I got. But me and my partner have paid it up almost a year and we could never make an account online so payments could regularly come out on time we asked over 3 times to get it sorted out and we just got the run around from one employee named Devon an older male with a bad attitude all the time. Anyways we sometimes would forget and of course we had to pay extra on Saturday and even more on Monday. And it sucked having to give our card numbers to random people who answered the phone those days. Not only that, if they didn't answer on Saturday ( which happened often) we would be so frustrated but ate the cost of Mondays fees non the less. This past weekend which was the weekend of new years we tried to call Saturday and no answer so by Monday Devon ( the older man) said they were closed on Saturday and I tried to reason with him about the fees but he wasn't hearing it he was very rude even yelled out " SOMEONE ELSE DEAL WITH HER" and then click hung up on me. And to be honest I just couldn't deal with this guys attitude anymore. We are good paying customers and you lost us due to a lazy, rude, and...

Very polite and courte's staff in every phase of the transaction from the gentleman I met to discuss what I needed since my old refrigerator had broke and I was in dire need of a new one, he helped me out and made things very affordable for me to complete the transaction and a new one was properly delivered to my home so that I was able to continue living a normal retired life. I'm very pleased with the company and would do business with them again and recommend them to anyone that needs...