Maurices — Local services in New Castle

I went into the New Castle store after going to the one in Greenfield and I was much more impressed with the New Castle location. I didn't get any service in Greenfield and their back was to me the whole time while I was shopping... They didn't even know I left. They really didn't have near the amount of clothing that they used to have. When I went in to the New Castle location, they were very helpful and had a lot more clothes... Both gals were very kind as the time was approaching for closing.. They didn't make me feel pressured to hurry and was more than willing to help me find what I needed... I really appreciated...

If I could give it less stars I would. I was planning to spend $$$$ on clothing for my teenage daughter for her trip to FL. Instead we got kick out of the store for declining to wear masks. I'll be cutting up my Maurice's credit card and closing the account. There are SO few shopping options here in New Castle, and your store is the ONLY place in town that has asked us to leave. But, no worries, there is a local boutique downtown who will gladly take my money....

First time I would give this store one star. Haven’t been in a few months. First time I’ve never been greeted, asked if I needed a fitting room while holding five items, when I asked for a fitting room, I was told they’re open. Any other time a clerk took me to one and wrote my name on the door… nothing this time… I hope this is a one time occurrence. Happened 7/16 @ 5:30p. Loved this store…not even a thank you or have a good day...