Cox Store — Local services in New Iberia

Not sure they are the lesser of two evils. Went to COX as AT&T was taking over a week to hook me up and took no intiative to resolve problems.

Tried to hook up my wirelsess. Could not find my Network name and password on the router. When I called they wanted to charge me an additional $10 a month for tech support. Turns out the network name is listed after "SSID" and password is after "Pre-Sharred Key". How would I know that? Include it in your...

Sam Demar from the call center was amazing. He listened to me and solved all my problems. I didn’t need to repeat myself and he was nice. I had tried three times before he took my call and those other reps did not listen or couldn’t understand ( which was super frustrating) but Sam Demar save the day. THANKS DO VERY MUCH SAM DEMAR COX HE US ONE OF YALL BEST REP SO GO LISTEN ST THE CALL THAT WAD PLACED ON TODAY FROM HIM AND PLEASE GET...

Staff was awesome. The gentleman who assisted me was awesome and professional. He was very kind. You know , ppl. Do business everywhere, and sometimes they forget customer service. Some ppl. Don't smile or they smile with whom they want. I must say, " all staff were smiling and professional after observing. And we were greeted Good morning.. thanks...