Capri Beauty College — Local services in New Lenox

“Refused to cut my hair”

After booking an appointment with this Establishment and Arriving for my appointment, I was then informed by the student instructor that I couldn’t get my hair cut there. A lady by The name of Ms. Tori stated “we don’t do weaves.” I was blown away by this statement and asked her why. She claim that if the student messed up, it would effect her license. I assured her i wouldn’t complain because I understand it was a student cut. I even went as far as to offer to sign a waiver saying I wouldn’t hold the school liable. She returned with a lady by the name of Ms. Beth, who also said They would not cut my hair. I asked why they didn’t tell me that over the phone when i booked. She stated, “do you expect us to assume you are wearing weave.” Long story short I felt like it was me they had a problem with. You can probably guess what my race is... thanks for making America...

I’ve started going here to get my hair done and I’ve had great experiences they are always extremely nice & make sure you love your hair before you leave , I’ve had great conversation with the young lady that did my hair & even better their is a great teacher that checks the hair over to make sure it’s what you want and that everything is being done correctly & they also will not do anything that will damage your hair they are all around a great school and the students and teachers are very friendly & precise with their work I will be coming back I’ve now found a new place to get my hair done and I love my hair if you go in ask for Diamond...

I'm not at all upset with the stylist, because she did her best to help. Going in, I had brown roots/mid and orange ends. I asked for all my hair to be a reddish orange. My roots and mid were virgin hair, and my hair was turned purple? When reaching out to see how they would fix it, they said id have to pay for them to either dye my hair a dark color for it to all match, or to possibly mess up bleaching my hair and giving me firetruck red. My stylist was great and I do not blame her at all, but for the instructors to be so rude about messing up and not being helpful is very disappointing. I don't trust them enough to even go back and...