Rent-A-Center — Local services in New London

This place is super unprofessional,   i will never rent from them again, !!! I waited about 4 hrs and 30 mins for them to arrive to my home to pick up the furniture i was renting , i was told 3 to 5 was the time they pick up and deliver... I called around 4:44pm and i was told within 20 mins somone should be there to pick up my furniture , an hour passes by it was 5:44pm i called rent-a- center to make sure someone was still coming the lady said to give her a second then a male co worker of hers went on the phone he was super rude and disrespectful and was yelling and even tried to agrue with me because his company was late , i asked for his name than the women went on the phone an apologize for his behaviour still didnt give me the males name so i could report him .. The people came around 640 pm super late .. I will never will rent from this place or would recommend this location to anyone and i wouldnt even rate this...

Today the manager called me and was extremely disrespectful and demanded for me to tell him why I didn’t pay on the first . On the first I called to speak with the account manager and he was like just pay Thursday, they will be closed so u said I would do it online . He said you know I can come to your house right now or anytime I want to pick up the washer and dryer . I told him have a nice day I also told him online is 24/7 . Aaron’s is way better and I’m debating right now on sending it back just because he was so rude ! I’ve called corporate office . It’s fine to call and wonder but don’t ever threat me or demand I tell you something. Btw it’s the manager there . He is rude and we don’t miss our payments we actually always pay on time if not early most times and even did a double payment a few...

They have some nice products and the employees that work here are good people. I have done business with them on a few occasions throughout the years. They do not like giving you monthly payments but it IS an option. They do have a habit of calling you the day your payment is due as a reminder which is annoying especially of you have weekly payments. I used to pay every Friday after work and they called like clockwork at 4pm smh...i didn't need a friendly reminder and I swear they said they would only call if I missed a payment. Whatever. If you have to rent it, I'd try em out but if you can afford to just buy it you'll save yourself the hassle...