Sign of the Times Printing — Local services in New Smyrna Beach

I'm the guy that likes leaving 5 stars. Love local businesses, enjoying giving the business. This crew earned their 1 star.

I send them a flyer, I pay for it, they print it, it's wrong (margins too close, spacing is off). I ask for reprint, they say they cannot, it was my file, they instruct me to change my file and then they'll reprint. I change the file per their instructions, send it over, they print it, still wrong. They blame my file again. I go in, again, to explain it, they seem to get it, say they'll get it done asap. I call back after three days, they say they're busy "in the field", that's why they haven't communicated. I call back again, am told they already have order ready (the wrong order, which I went thru with their staff at length previously). Fine, just give me a refund. They agree. They don't refund. I ask again, they say they'll redo the order, I say no, please just refund, I don't think ya'll can get this right. Owner lights me up on email, tells me how his staff being in the field is "none of my business" (which I agree...THEIR staff is using that as an excuse as to why they can't communicate. I shouldn't know anything about it, it truly is none of my business!), they did everything right, and I'm just wrong wrong wrong. At the end, asks me to take my business else where.

At the end, they got $100, and a stack of incorrect flyers that I cannot use.

It's printing. Not rocket science. If a printing shop cannot print what they are given, and make it look like what they are given, then perhaps they're in the wrong...

I found the inappropriate, pushy way I was treated by the owner, Karen to be both deplorable and disgusting! Further, my precious work and projects brought to this store for production and marketing were left unattended by the staff! Further, I was told, 'I didn't respond,' by the owner recently and the associate, Stacy, with whom I signed a contract which was OUTRAGEOUSLY UNTRUE!! I continuously and with kindness and consideration followed up on my projects and plans which were left unattended by Stacy repeatedly!! Further than that, when I went to close the deal with this store, I was cordial and patient about getting my intellectual property back but the owner, Karen, was obstinant and rude which made the situation more unpleasant!! This company didn't show the recognition to my work it most certainly deserves and when I reminded them of their agreements with me, they faltered and acted...

All your business and event needs in one location. Graphic designs, Marketing, Trophies,plaques, name tags, electrical tags, crystal, glass,acrylic awards, koozies, key chains, pens, cups, mugs, water bottles, coasters & so much more. Banners, posters, yard signs, real estate signs, stickers and labels, window cling,vehicle graphics& wraps, store front lettering, canvas prints, copy services, flyers, brochures, business cards, post cards, envelope, stationery, stamps, blue prints, letter heads and more.

Price -Very affordable Turnaround time - On Time Quality - Very good

5 Star from your Local...