A R & R Auto Repair — Local services in New York

These guys are great. Reasonable price. Had issue with my SUV. Had this annoying sound when I drove it. I suspected it was loose heat shield. Brought it to 3 different mechanics/shops, they couldn't figure out why. They all drove the car and said "maybe it's this... maybe it's that" but none of them could tell me the exact problem was and all told me they couldn't guarantee it'd fix the noise. Also, they all said it wasn't the heat shield.

And then I brought it to this place, they put it on the lift and guess what, It was the heat shield. At first I was skeptical. How could I not. After all, I had 3 different mechanics/shops told me it wasn't? But they fixed it and the noise disappeared. They charged me $20. I was expecting something like $50 since the previous shops charged me between $40 - $50 for just putting my car on the lift and giving me a "guess" diagnose. These guys only charged me $20 and they actually fixed the issue.

But here's the amazing part. Even though they had credit card signage at their shop but for whatever reason, that day, they only accepted cash. I didn't have cash with me (who carries cash anymore these days?). I live in the area (a few blocks away), I told him could leave my car/id at his shop and come back with the money. He told me to drive home and that he trusted me. I was floored. Yes, it's only 20 dollars but in this day and age? especially in NYC? wow. Esp since this was my first visit ever. We were strangers and yet he trusted me enough that I'd come back and keep my words? I drove back home and of course, I came back and paid the $20. Don't wanna sound cheesy but this did restore my faith a little bit in humanity,

I'll be doing more business with these people and I recommend anyone to come here for their car issues. The place may not have fancy decorations on the outside but they do know about cars. Honest, reasonable...

I came here for a replacement inside door handle dropped off car at 7 am came back during lunch to see what was going on and they had not looked at it yet. I was told I’ll be called. 5 pm and nothing I went back and was told it’s a big job and they were waiting for a price from the dealer. I asked.ehat type of money were they speaking off. They couldn’t quote. I told them I had to drive home and they wouldn’t give me the keys saying I had to pay 25 for looking at the car. I told him he was a crook I did not even see any visible work. I gave them the money. Went to Autozone they had the handle for five dollars a street mechanic took the door panel out and fix it in 30 minutes charged me 30 for the job. So don’t take your car to these guys they are crooks dishonest and will rip you off. The place is more of a hang out with the guys hanging around...

I would not reccomend this mechanic shop, Asked for a full service to be done, They only changed 2 things My car went in for vibration, when I picked it up It was still vibrating, Then wanna over charge for things that wasnt done..couple of days I had to take my vehicle to Another mechanic, I dont even wanna click on 1 star but it leave me no choice to...