Richmond Pizza Hut — Restaurant in New York

I don’t even know where to begin. The pizza was soggy, undercooked, and somehow both greasy and dry at the same time. The cheese tasted like plastic, the sauce was bland and watery, and the crust? Straight up rubber. I’m not exaggerating when I say it looked and smelled like it had been dropped on the floor and reheated in a microwave from the 90s. To make it worse, there was a long black hair baked into one of the slices. I nearly gagged. When I brought it to their attention, the staff acted like it was normal and offered me a free drink instead of a refund—like that’s supposed to make me feel better about eating someone’s DNA. The place was dirty, flies buzzing around the counter, and the guy making the food kept wiping his hands on his shirt. I wouldn’t feed this to a raccoon. Avoid this place at all costs unless you’re trying to get food...

This was honestly one of the worst pizzas I’ve ever had. The crust was hard as a rock, the cheese was barely melted, and the toppings looked like they were just thrown on without any care. It tasted old and reheated, like it had been sitting around all day. The sauce had no flavor, and the whole thing was dry and disappointing. On top of that, the place wasn’t clean — sticky tables, crumbs everywhere, and a weird smell when I walked in. The staff didn’t seem to care at all. No greeting, no smile, and they messed up my order. I regret spending my money here and definitely won’t be...

The staff struggled to communicate, leading to repeated mistakes with my order. The pizza tasted like it came from a supermarket freezer, possibly made with pre-frozen dough. It was embarrassing to serve this for my family

To make matters worse, one of the employees displayed extremely disrespectful behavior by repeatedly checking out my daughter. This was disgusting and completely...