Adega Wine & Spirits — Local services in New York

Ordered 6 bottles for delivery. Got busy cooking and cleaning and realized I did not get delivery. Had my son check outside in case it was left outside my door which would be stupid as there are 4 other aparrments there. Sure enough there it is a $180 order. And a bottle is missing. Called to a. State that the delivery guy did not ring my doorbell and b. A bottle is missing. This then led to a third degree word salad from the not savvy “manager” Kevin. I had to repeat 3-4 times that his guy did not deliver directly to me and exasperatedly said - maybe he took it. Welllll, that is allllll Kevin wanted to focus on, that I accused his trusted delivery guy of theft and that he needed to investigate. All he had to do was deliver my missing bottle and do his investigation - how is this any of my problem. The level of gaslighting and mansplaining was beyond so I said pick up your bottles and you’ve lost a customer who has spent of dollars since they opened. Really unbelievable. And yes, I called him a moron because he is. So, folks, give your business to smarter, customer-oriented wine store. Oh, and then the even more moron delivery guy came to pick them up argueing with me that who let him in, and he was knocking on the door. Me with music on and 2 rooms away from my door. Like he or the store could have called, but noooooo that would require critical thinking skills. Trust me. Do...

After watching three white couples pay with their credit cards and not be asked for identification either for the bottles or to weigh against their signed credit cards. I was afforded the privilege of being asked for my identification, to be weighed against my signed credit card and not even for evidence of my age.

When I asked the guy behind the counter why he asked me for my identification and not them, he replied that they had made an online purchase. And when I laughed at the excuse he came back with " they are our customers anyway". Both of these statements are lame. I'm offended that I was in a hurry and had to spend my money on people that insult my people.

That was my fault. Next time I won't buy from this place and I think that if you are black and tired of paying people to insult you that you should not buy from them and also write a review.

No need to get upset and give them a reason to call the police and act like you are going to do something. Just don't spend your money and pass the word around that they play these old...

This is my local wine shop so I come in relatively often. All of the employees are always super helpful and friendly and the shop has a nice selection of wines. I was inspired to write a review tonight because I was just there and another customer attempted to enter mask-less and an employee politely told him he couldn’t enter without a mask. Luckily, the customer was cooperative and understanding, but I just wanted to publicly thank the store owners and employees for not only being great ALL the time, but also for doing their part to keep us safe during COVID by following regulations when some other places in the neighborhood seem to be...