All Green Carpet Cleaning Brooklyn — Local services in New York

This review is for All Green Carpet Clean in Brooklyn. DO NOT USE THIS COMPANY. The technician was a no-show 3 times in a row, after we re-arranged our work schedules to be home during the 2 hour window the company provided. On the 4th try, the technician showed up and the couch was cleaned fine. But the service was atrocious - he was very rude and unhelpful. Didn’t bring a mask (during COVID pandemic!) and wouldn’t wear the one that we gave him properly. Spilt water on electrical things and didn't care about it. The original estimate was $89 for steaming but the couch also needed a shampoo so the final cost was $189. I paid by Zelle from a link the technician texted me after calling the company to confirm and approve the charges. Since I was not home at the time (my roommate let him in), I did not receive a receipt or invoice for the services from the technician. I asked the technician 3 times directly for the receipt, and called the company 4 times to get the receipt, and each time they apologize and say it will be sent soon. After two weeks, I still do not have a receipt with the company name on it. It should not be this difficult or complicated to get a receipt, make an appointment with the expectation that they will show up on time, and expect the technician to be respectful of the property and the client while there. I highly recommend you look elsewhere for carpet or couch...

They cleaned a sofa and area rug - the technician convinced me to do a deep clean for better results which was an upcharge. They damaged my rug with their equipment and the sofa looked worse than before they cleaned it. I have reached out multiple times about the unsatisfactory cleaning and sent "before and after" photos in to show how the carpet was damaged by the equipment used. No one has the courtesy to call me or try to make amends for this. Their service and customer service is atrocious - please do not use...

The worker, Daniel, was very professional and put up with a difficult electric situation. He was great. I wasn't so pleased that I was quoted 1 price which was "basic" and was then informed there were 3 different levels of cleaning. I had to go with the most expensive which tacked on $40 to my price but it was a great job that was done. Just be aware, they are quoting you the cheapest, most basic price but otherwise, it was a very...