BJ's Optical — Local services in New York

I’ve only been wearing glasses for the past handful of year and I’ve never taken to them. I’ve been to several Opticians to have glasses made and they seemed to have always given me uncomfortable and unnatural vision experiences, despite being progressive lenses. I had trouble with the narrow band width for distance, medium range was just incomprehensible and nose and chin would get in the way of the tiny field of view for reading (that’s how low on the lens that field of focus was).

So, not having a lot of confidence that I was ever going to take to any type of glasses, necessity brought me to buying another two pairs of glasses because 1. I’d hoped that maybe they could be made better and 2. I had broken my main pair that I used on occasion just to drive. While browsing the frame styles, I was approached by the Licensed Optician on BJ’s Optical on 184 West 237th Street, n the Bronx. This Optician introduced herself as Jennifer and then proceeded to ask me a few questions. She asked all the right questions and quickly extracted all the right information and concerns I had about my former glasses...some concerns I wasn’t even aware of coming in to shop. Jennifer took the time out to understand my frustration with former glasses, asked about the use and utility of my glasses and even recommended specific lens shapes to help with my focal grievances of past glasses. Also dispelling my false belief that a larger lens would be better for me. Not only did she take the time out to understand my unique circumstance and vision, she completely understood that there is not just a one size fits all approach to my glasses. She customized the focal points in both progressive glasses that were each unique to how I intended to use them. One pair being more the everyday out and about and the other for strict utility. I watched her work on the order before sending it to the lab. Jennifer was meticulous and thoughtful, neat and organized. I even received a follow up call to ensure that the color of transitions were going to be to my liking whilst also explaining the pro’s and con’s of each color for viewing conditions . After the order was complete, I had a new found excitement and faith in my new glasses.

Then comes the time to pick up. I met with Jennifer again, and she sat me down to check the fit and vision of the glasses. I was so surprised when I put on the first pair. It was like night and day. All around (far, mid and near) my vision felt natural, in focus and comfortable. She was right about the lens shape she suggested. Then comes the second pair that she painstakingly adjusted to my needs for a larger lens. Result: The same! Perfect vision throughout my entire field of view. No more bobbing and weaving, lifting glasses to read something near or putting them on the end of my nose to be able to view the narrow band of distance that all my previous glasses had yielded.

What can I say....the service and quality of the glasses were quality of life changing. Thank you Jennifer C. and BJ’s for the great...

Not worth the savings. I had my own frame. An expansive unique one. Was not happy the first time and wanted a refund that was promised. Was told it's not a refund and they'll redo the glasses. Took more than a month with all sort of excuses. Once I picked it I noticed something was wrong with the frame. Went to an authorized dealer of the frame and that's when I was showed that the brand new lenses were chipped right by the frame. Whoever did the job did not know what they were doing. Went back only to be told they already did me a favor. Do yourself a favor and either pay the full amount at a reputable optician or in a place that stands by their word...

This store has what I and my family needs. Always nearly the same products and always stocked with products. I love shopping there. Never really packed and when it is always room to move around. Close to home and always open. I love this place. Anytime you need something new or different the customer service will try to order this item. Go to your area BJ's and enjoy...