Christine Lawrence Custom Upholstery & Drapery — Local services in New York

UPDATED COMMENT* After I called out Christine and Lawrence (AKA Larry) in my previous comment back in February for the job they did (or lack thereof), they finally came to their senses. Christine came over herself, apologized, and took measurements since she couldn't find them or Larry never gave them to her. About two weeks later, Larry and David (I swear to God, I'm not making this up, both of them combined look like Larry David the comedian 🫢😂) came to place the items we requested. The fabric, stitching and placement were good (I'll give them that much), but because of what we went through, waiting for almost two years, I can't bring myself to give them more than three stars. Overcoming trauma and extensive therapy are still needed. Good job, but better customer service...

⭐⭐⭐⭐⭐ 5/5 I recently had two antique chais reupholstered and couldn’t be more pleased with the results, from start to finish, the service was outstanding. The team was professional, responsive, and took the time to understand exactly what I was looking for. They picked up the chairs and it was delivered- by the owners, very pleasant. The craftsmanship is top-notch—every detail was handled with care and precision. The fabric was beautifully applied, the cushions feel like new, and the overall piece looks better than it did when I first bought it. They clearly take pride in their work, and it shows.Turnaround was lengthy and the cost pricey but the final results was exactly as promised. I highly recommend them to anyone looking to renew their furniture. Truly a...

Didn't show up for a scheduled and confirmed appointment. Not even the courtesy of a call at the end of the business day. Took her a week and a half to contact me with an explanation and an apology. Excuse was lame, at best. Very unprofessional. Is this how you treat your clients and their valuable...