City Suburb — Local services in New York

We hired Ravi and his team to repair and replace our stucco walls on the exterior of our 100 year old house. We had multiple stress fractures in the stucco on the back of the house as well as brick that needed mortar and stucco coverage. The stucco was probably 25 years old! We needed a new drainpipe installed as well as water sealant over the stucco. Additionally we needed some areas sealed on the front of our house where water was coming in. We also had several areas inside the house where we had the brick sealed and waterproofed (around the utilities in the lower level). He did a lot of small areas in addition to the big one.

Ravi was attentive and on time with his team every day. He answered my calls and texts right away. He even answered my call at 1am when we had a rainstorm and water was coming in because the new drain pipe hadn't been installed. He was ready to send workers but I told him we could temporarily block the water and it all turned out ok.

Ravi's workers are polite and clean up after themselves. They even helped my neighbor with a small issue.

The quality of the work was great. I appreciated Ravi's expertise about older buildings and his honesty. He strives to make his clients happy. He even went the extra mile and replaced some cement around the back of our house near the sewer drain so water wouldn't leak in our basement. He also repaired the stone ledges and waterproofed them for uniformity rather than leaving them looking bad. He knows about what an old building can handle weight wise and repair wise.

Ravi and his team quickly correct any mistakes and are very responsive when you have an issue.

Ravi is a nice guy. He runs an honest business and I would hire him again.

My only criticisms would be that: He should have a foreman on site the whole time to make sure the workers were doing what was requested.

I wish he gave us a little more time and advice about selecting a color for the coating. We felt rushed and made a mistake color wise but he was good with correcting it and giving us what we wanted. The workers were really good with painting samples for us to hold up to the house.

I am probably pretty extreme when it comes to details and there were a few times when I wished I'd been asked before something was done. For example, one of the workers used a really heavy oil paint in an indoor area and I have asthma and pets and would have preferred another type. Ravi quickly corrected it though.

We'd agreed upon a price and ended up paying more because we added another area and he found some damage we had missed at our roof line in an interior shaft way we have. He was right that we needed to fix it and so we did and I'm happy he found it but we weren't expecting the extra cost. Next time I'll make sure all the areas are inspected so we don't have surprises. We still feel the price was fair for the amount of work done.

We had some extreme weather during the job. It was horribly hot a few days and rained a few more. We had the final waterproofing done and it rained before it had the chance to set in some places. Ravi came back another time and corrected the areas that's were streaked. My only thought is if we'd checked the weather the conditions for the guys and the thorocoat would have been better.

All in all, Ravi runs a good business and does a good job. I would highly recommend him and...

Writing this review brings up a lot of bad memories/feelings. But I must warn those of you considering these people.

Most of these reviews are fake. City Suburb pays hundreds of dollars a month to a company called 'LinkNow' to post reviews monthly for them. It's at the bottom of their website, look for yourself. They post reviews to google, home advisor, yelp, all of them. They also take down negative reviews for a price. They call them 'citations' to try to hide what they're really doing.

Ravinder Singh from City Suburb stole thousands of dollars from me. He changed terms of the contract constantly after signing, invented/added prices, and delivers poor work with his unskilled workers. He charged me $3000 for permits that he never got. After I gave him payment he refused to go get permits and ran off with my money. (Yes, permits were part of the contract that he signed)

The concrete driveway he was hired to do looks like children laid it and is starting to crack. One part of it was pitched so wrong that I had to force him to redo it because all the water would have been dumped right into my basement window. He used different color concrete so there's a big patch that is just a different color now. None of the lines are straight and there are no right angles. His workers are very unskilled.

The basement cinderblocks he replaced are already showing signs of water coming through.

If I can prevent at least one person from falling victim to Ravinder Singh and City Suburb maybe I can finally let this go. There are so many more bad things that happened with these people but this review would turn into an essay if I listed them all.

You know what you did Ravinder. I don't know how you...

My house experienced very severe foundation water leak this year. I selected City Suburb, Ravi and his team to perform the waterproofing work and other repair work because Ravi promised me to use his own team and would provide warranty of his work. And he did as he promised. I waited for couple heavy rain events happened before I posted this review.

It was a massive job involved labor intensive soil excavation around the house to five feet below grade, crack sealed entire foundation wall, applied waterproofing membrane, and placed concrete slab. Ravi and his team are very experienced, organized, and professional. They team worked very hard, provided high quality waterproofing work and completed the job in a timely manner. No water leak experienced during the October heavy rain events. They also protected my neighbor’s property where got impacted by work, cleaned up, and restored to its original. I received no complaints from my neighbor. It is also worth to mention the other repair work which includes reconstruction of the garden brick for landscaping and restoration of exterior stucco wall. Ravi came up with an idea to close the gap between the patio and the garden brick wall that trapped dirt and leaves. It eliminated my years long headaches. The team is also good at detailing work. The aesthetic finish of the work exceeded my expectation.

Ravi and his team did an excellent job. Thank you and I...