Costello's Ace Hardware of Staten Island — Local services in New York

I am a boomer who came to Staten Island at three days old. I’ve been here a long time. Shopping at Ace Hardware is like going back in time to the old Staten Island. If you have had a similar life experience as I, then you know how refreshing and satisfying this feeling is. Everyone in this store is so friendly and helpful. It is easy to see that the staff values each and every one of us. I personally feel like a kid in a candy store. I want to buy something in every aisle and have done that even when I didn’t need the item immediately. The parking lot is great as is the entrance and exit on always busy Victory Blvd. At this point in my life, Home Depot and Lowe’s are sometimes just too much. Ace has it all in a comfortable...

I had such a hard time getting a smoker from other hardware stores. Than I went to Costello's Ace hardware on Victory Blvd to see if they had anything in stock. After extensive research I decided I would go with the Oklahoma Joe's Hyland smoker. I went there Sunday afternoon and seen the many options they offered and finally ordered the one I researched. Can you believe it was delivered to me Monday afternoon in a box that was clean and squared (if you know what I mean). They offered to put it together and still deliver it to me, this thing is about 185 Lbs. I am so happy with the customer service I received. Now I am adding some modifications door gaskets, thermometer probe gasket, extra shelves, and additional...

My go-to hardware store. The staff is friendly and knowledgeable, and you can always find someone to help you, unlike at some of their larger competitors. While they're not as large as those other places, which limits their inventory a bit, they are also more than happy to help you order whatever you need and get it for you in a day or two. I've lost count of the number of times someone there has not only taken the time to understand what I need but has also gone above and beyond to...