I ordered a quilted, pearl & bling, B&W (chocolate & vanilla) inner layered cake with vanilla butter creme. A small one layer wedding cake for our wedding two weeks ago. The cake was for twenty people, considering our small wedding due to the pandemic. The cake was beautifully designed! However, we didn't order a cake for the design only. This was the worst tasting cake I've ever had in my life and not one of my twenty guests mentioned it tasting good. No one ate even half of their slices and I had to throw a third of it completely in the garbage because no one would eat it even the next day. How do you mess up a chocolate and vanilla cake with vanilla butter creme? We are still baffled and remarks from family members and guest indicate that this bakery didn't deliver in taste. We didn't want a cake simply for decoration. The cake tasted like someone forgot to add every sweet ingredient to the cake and had made it for diabetics at a nursing home. It had a spongey feel on my tongue, lacking the luxurious soft & moist texture,...like they used the cheapest sub-par ingredients to make this cake. I feel like the owner was shocked to see me when I originally came in to order the cake and wondered if that had anything to do with it, throughout this also racially tense time. I thought either way, a company still wants to do good business with all their customers even if they don't prefer a particular race of people, especially in a day of online reviews. I'm going to put the possible race issue aside and grant the benefit of the doubt. However, the taste of this cake was highly disappointing to my husband & I , family & friends. I really wish I could do a taste test to see if all their cakes taste anything like this, considering the positive reviews that led me there, but I only have time for one- first time impression when patronizing a local bakery; companies with so called good reviews. I hope this was an isolated incident but either way the margin for error on a wedding cake, which you specialize in, shouldn't exist. To remember the one thing that didn't go well at our wedding, as the cake?... I could have never imagined. Two stars for a beautiful looking cake with our provided...
Read moreI ordered a custom cake a few weeks ago and had to delay the pickup due to cancellations of the event due to sickness and other unforeseen pop-up issues with my guests. The lady who took my order (I think the owner?) was initially understanding and held my cake in the freezer. Unfortunately, I had to cancel my event for the second time and asked her to please try to sell the cake and take off the writing (I just ordered a plan white cake!)
I felt some pressure for her to buy the cake anyway, but I expressed that we are only two people and I really didn't want a cake for 20 people without the event. I apologised many times, but since this is a CAKE SHOP, I figured a beautifully, vintage piped white cake would have no problem selling!
She then told me it's going in the garbage, I wasted her time, she should've made me pay up front, and that's what she gets for accommodating me.
However, I am in the food business too, and I know these things happen. Her attitude was very baffling and unexpected.
In any case, I will not be...
Read moreThe store was cute and I ate a rainbow cookie and cream puff. They were tasty. But here is the problem, I got an Oreo cake for a birthday with my family. The cake was absolutely terrible. I could not imagine that something that looked so tasty could be so the opposite. The frosting was practically tasteless and it was mostly made of frosting. The frosting overpowered everything and there wasn’t much else. There were seven of us in total, all in agreement about the disaster of the cake. At the end of the night I got the hose to spray out the mess-since the abandoned slices spread all over the table as people kept trying to figure out what was in it. The frosting would not wash out and inside the kitchen it was really difficult to remove it. It that stuck to everything and would not was out without intense cleaning. It appeared to be waterproof.
I am still curious as to what ingredients were in it. I am bothering to write this review because it was such a disappointment on what was a special occasion...
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