Couture Jewelry — Local services in New York

Couture Jewelry is local and they feel like it. With so many big businesses and competitors trying to grab our attention and consume us today, we normalize purchases to feel like a transactional experience. The owners of Couture Jewelry are the epitome of mom and pop shop; they are truly excited to serve their neighborhood and provide their community with symbols and mementos to celebrate the many joys of life. I have purchased jewelry from them on several occasions and it has been a pleasure to work with them each time. I highly recommend them, especially if you’re looking for a custom design. Carlos loves his work and gets excited at an opportunity to design something unique. I am an incredibly indecisive customer and they were patient and supportive through the entire process. After they did beautiful work creating a gold pendant for my god-child’s baptism, I was eager to go back to them for my wedding. Carlos designed a custom two-toned yellow and white gold, textured wedding band that I am so in love with. He made my blurry vision a reality. What brings me to write this recommendation, apart from their great jewelry work, is their customer service. I insisted on buying a hollow gold chain for my husband’s birthday, they were hesitant but accommodated my request, ordering the item from one of their manufacturers. They were right to be hesitant and I certainly learned my lesson. The chain was so light and thin that it broke within a week of light wear. I returned to Couture Jewelry several weeks later hopeful that they might be able to support me, and they readily returned the money for the item, incurring their own monetary loss so I did not have to. They felt it was their responsibility given that the quality of the product was not representative of their standards. Every experience with them has been pleasant and I feel certain that they are about people and product, not profit. Thank you...

My fiancé and I have been looking for a jeweler that would give us a personalized experience and Carlos and Galina at Couture Jewelry did just that. Not only was the turnaround time extremely quick, but the communication was exceptional. We asked them to help reset my engagement ring and also create 2 wedding bands from my late fathers wedding band. I was very nervous to hand this project over to just anyone, but Carlos gave us multiple options on how he could go about it and even made a beautiful video of the entire process of the bands being made. We knew we were in the hands of a seasoned professional and hope they know they’ve gained a customer for life. I had been told many times my ring could not be resized. He had zero issue with this and now my ring fits perfectly. Carlos also uses advanced technology we have not seen with other jewelers and even 3d printed a version of my reset/resized engagement ring for me to see and try on before working on my ring. There does not seem to be any limit to what Carlos can create and we are so grateful to...

I recently had the pleasure of visiting Couture Jewelry, owned by Carlos and Galina, to have my fiancé's ring resized. I was extremely impressed with the level of professionalism and expertise displayed by both Carlos and Galina. They listened attentively to my concerns and provided insightful suggestions on how best to resize the ring without sacrificing its original beauty.

The resizing process was done quickly and efficiently, and the end result was beyond my expectations. The ring fit my fiancé's finger perfectly and looked just as stunning as it did when we first purchased it. I am incredibly grateful to Carlos and Galina for their exceptional service and for making this special moment even more memorable.

I highly recommend Couture Jewelry to anyone in need of jewelry services. The level of quality, professionalism, and customer service provided by Carlos and Galina is truly unmatched. Thank you for your help and for making my visit to your store a...