I cannot say enough good things about my recent experience with Ross Metals. I was ordering my first substantial amount of the magical yellow metal and was really nervous about it. I got all confused on what the total for my order was supposed to be, but I called and their customer service patiently explained how the discounting worked, answered all my panicky e-mails, called me back for further reassurance and explanation, and generally kept me from losing my mind -- and gave me an excellent price on the whole order. This self-employed artist and small business owner (me) is very grateful and will be giving them more business in the future!! Nisa...
Read moreA beautiful selection of chains, really the nicest I've seen. Online customer service at Ross Metals is quick, professional and friendly. The NYC store can be a bit intimidating at first if you're not used to working with suppliers in the precious metal industry, but once you're clear on what you want everything is super smooth. I'm really glad I took the time to browse and pick up samples for my studio when I was in town. I now regularly purchase from them in bulk and they have...
Read moreThe team at Ross jewelry is incredible. Jahanara helped me and was very patient with me as I’m a new designer/ new to buying gold. I felt like I was in good hands. The store it self has an amazing selection and all very nicely set up. I went to other stores and would ask if they knew where I could get a something and everyone would say have you tied Ross jewelry? This store obviously is everyone first choice and I highly suggest it be your first stop. Great...
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