Two of the items in my online order came defective (one an off-the-shoulder top with a broken support strap and the other a crop that ties criss cross around the waist and in the back and the strings/cords were only a few inches long, as if they were cut off)
I live out of country and only visit the US about once a year and by the time I got the email response from them about how to ship them back as defective to not be charged shipping, I already was back in my country. Where I was staying in the US was hours from the nearest store, so a store return wasn't an option for me.
Super disappointing. A big hassle and waste of time and money. Still surprised and confused how defective items get shipped out and goes...
Read moreI personally would have loved to give it 4 stars. Granted they do have a great selection of clothing, but from what I experienced and seen was a complete mess. In my humble opinion, and from how I was raised you do not go out looking like you just rolled out of the bed clearly did NOT shower. To make matters even worst, introducing these beautiful kids to get out looking like this is even atrocious. We got to do better as a community, seriously. As far as the store itself, my cashier was very pleasant and...
Read moreStore : 448 N University Dr Pembroke Pines, FL 33024 United States
Poor customer service, from the time I walked into the store I was racially profiled, Sophia followed me all around around the store including into the dressing room in which I was unaware that was closed down just to tell me “ Could you leave, the dressing room is closed” I don’t appreciate the customer service I received from neither employees working the shift. I will not be visiting again. Horrible,...
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