White Castle — Restaurant in New York

I was taking part in T-Mobile Tuesday trying to get the 8 free White Castle classic burgers. I got to the intercom speaker and place my order. There were about fix cars in front of me. I decided to redeem the coupon. It was to expire at 9:48 p.m. it took me about 30 minutes to get to the actual window. When 948 approached, I decided to screenshot the code just to make sure that I didn't lose it. I got to the window and showed her the code and she said that there had to be a spinner icon spinning at the top. I said okay I've tried to go back to the web browser where the code was redeemed and I was not allowed anymore. I explained to her that the line took so long that the cold seemed to have expired. She said that she couldn't do anything about it. In owning a business, I'd like to say that I'm very proficient in customer service. To know that your customers have been waiting on line for so long, and to not attempt to help the customer, especially when they have proof that they've been on line with a redeem code, is the reason I am writing this review. I cannot blame them for a long line. I cannot blame them for my code expiring. However the way this White Castle drive-thru layout is, once you enter the drive-thru oh, you cannot leave the drive thru. So being stuck on the line for 30 minutes and not being able to get anything at the end is what frustrated me. For anyone who is taking part in T-Mobile Tuesday, try to remember to redeem the code when you get to the window. I have little faith that this staff will be considerate of any...

I literally ordered at around 3pm in store and the service was slow. Th reason being because there was what appeared to be an elderly woman at the one register that was open. Meanwhile the younger employees in the back were moving like lightning but no one decided maybe having the slowest employee at the register was a bad idea. Later at 955pm I decided to go back but this time ordered online through the app. I was told my order would be ready for pick up at 1010pm and to walk right up to the register to get it. Fail. The same woman was at the register and the line is long and full of people who have grown impatient. One of the faster employees finally came to help expedite the line and get me my order... Which wasn't prepared. Then I go to pay and the card machine isn't working and by not working I mean not plugged in. I won't visit this place again as long as this woman is on the clock. Everyone just seemed to ignore the fact that she's no good at the register and barely lent a hand or even opened another register. Other than that the food is good. Impossible sliders are the bomb! Just don't get...

You have a little of everything in Cowtown! Let's start with the food. There is an Amish food spot in the first red barn that is delicious. They have rotisserie wingettes that are out of this world. They have other food there, but their chicken is the winner. They have other food courts, but I never had the pleasure of eating at any of them, but they do be packed at the sitting area. I go basically for the Seamoss and other natural products, and there are several vendors selling health products. There are 2 big barns and the outside vendors as well, You can buy cloths, sneakers, toys, under cloths, vegetables, fruits, plants, almost anything you can think of. I'm almost sure on May 25th 2024 the Rodeo will be in Cowtown so advise all to visit the Rodeo. You will definitely enjoy the show as well as the food, fyi bring you own beer but your cooler have to be a regular size cooler with wheels. Thank me later, I will see you...