Delgado Travel — Local services in New York

Sure the prices are pretty cheap but so is the customer service. As someone who has worked in providing good customer service I’m disgusted. For starters the woman who was “helping” me was beyond distracted as she was having a great chat with whoever was on the other line. Secondly I had called earlier to make the reservation and just had to come to the location and make the payment which for some reason took her a whole hour, but to top it all off she then tells me the system is not letting her process the reservation as if I was waiting for...

Only one gentleman working very hard. Very professional and patient, also multitask, picking up the phone and helping customer trough the phone. This young gentleman deserves a good salary and a promotion. Mr Delgado has a great worker in...

La gente que trabaja en servicio al cliente debe ser educada y respetuosa y dar ayuda al los clientes no ponerles dificiles, una persona no sabia la cedula de la persona que iva a enviar pero lo abia echo antes estaba en el sistema, la tipa le dijo que debería traer el numero el le dijo que no lo traia por que ya le a enviado antes, ella no le quizo ayudar y se fue, ella le comento a la otra empleada eso es para que aprenda osea le puso dificil el salio callado y pensativo como si fuera a buscar otra manera de enviar dinero osea quien pierde es la compañía no la persona detrás de la ventanilla, ojo a quien contrata ademas cada vez hay mas compañias ofreciendo el...