General Motors — Local services in New York

Our 2021 Suburban Z71 Experienced a malfunction of the valve body on the transmission leading to failure of the vehicle to shift into gear, General motors Took eight weeks to get us a new valve body with very little Communication along the way and no reimbursements for rental cars or the repair itself which was nearly $3000 and the vehicle was only a few thousand miles over the warranty, Overall terrible customer service only returned 10% of my phone calls or emails And when they did, they did not have any information to give me. I will never buy a Chevy again. This is Perfect example of why American car industry has a...

overpriced cars in horrible condition..we wanted to purchase a used buick enclave..their selection was a disgrace..over 30K for buicks 5 yrs old+ and in terrible condition..dirty interiors, torn up leather seats, stains on the carpet and seats..they hadn't even bothered to TRY and make these cars look presentable in the least..they were completely dirty and disgusting..was able to purchase a similar model out of state for 16K in excellent condition..so I wouldn't bother with these...

Garbage cars, terrible customer service. They literally throw you through hoops just to ignore you. They “stand by their warranty” but leave you in the dark. Waiting for your EV car battery to come in, good luck speaking to anyone about the status of that battery. Extremely disheartening customer service and most importantly, they do not care about their customers. Buy literally anything else. Volkswagen and Toyota never gave me...