Home Art Tile — Local services in New York

After a pipe broke in my 1949 apartment bathroom, I really had no choice to bite the bullet and renovation the whole bathroom. I wasn’t looking forward to it – I hate these projects as they always seem overwhelming and expensive. But Home Art Tile was a port in the storm. I worked with Omer who was super patient and calming and made me feel like I could figure this out and get it done. We looked a little bit at the tiles that were out and once he got a feel for what I was interested in (larger, ceramic tiles with a marble look), he showed me options. And he explained why some people might choose one over the other. But within an hour or so, I had the tile picked out. I also knew that I wanted a border and while I was looking for “color” and “bling”, Omer showed me what I was looking for but then also showed me some borders that were a little more subtle. That was really helpful because Omer was right, the more subtle border does look amazing in my bathroom. And then to go with the white tiles, Omer showed me some darker floors which look great. I did though make sure that all of the materials were “in” which was important to me so that the contractor could get the job done in 3 weeks. Sure enough, when my contractor was ready to do the tile, he just showed up to Home Art Tile and they put together my order since everything was "in."

Home Art Tile made what I thought was going to be time-consuming job – picking out tile – an easy, one day event! While everyone at the store seemed really great, I really enjoyed working with Omer as his calming presence was a welcome refuge.

And in the end, the price was great for high quality tile – better than any of the other places I looked at.

Highly recommend Home Art Tiles. This is a great store with a great selection of quality tile and nice, honest, informed people working there that will help you through...

WOULD GIVE ZARO STARS IF I COULD. Only worked with unprofessional place due to a unprofessional contractor. Both were horrible and stupid. We ordered custom kitchen cabinets, spent more money than we should because they designed the kitchen cabinets wrong the first time and it took longer than expected, they sent the wrong sizes, pieces of cabinets and not enough cabinets and molding. They then charged us to get the correct cabinets that would fit because they didn’t accept that it was their mistake, so didn’t our contractor. And the final products came damaged. (Pictures will be attached later time- I’m on a mobile device) They didnt send us enough molding so after firing the contractor we had to get in contact with them ourselves. We went there to get more molding they said it would be 50+ then 15-20 dollars shipping, I was like is it 15 or 20, they calculated the distance and said 20. It would be in our hands 1-2 weeks latest, it’s now 5 weeks. I contacted them at 4 weeks, spoke with the manager Miguel he said it would be express shipping, when I called back today (5 week mark) hes like a worker lives near you so when attempting to deliver no one was home and you didnt answer (playing games) I was like oh yeah then ask the guy what my house looks like (got caught lying) hes like he was around the area so he called before he came, again caught in a lie, so how did you know I wasn’t home. You see the unprofessionalism, rude and horrible service my family and I received. I’m still waiting for my refund on my “shipping” of 20 bucks, I don’t care if its 1, 20 or 100 dollars for shipping, it’s past the arrival date and I’m not going to give them another penny because they deserve nothing except...

The Home Art Tile team is the absolute best. They are responsive, knowledgeable and most importantly courteous and respectful. I had the pleasure of working with Omar, Mike and Rashid personally in designing and purchasing the materials for a full kitchen and 2 bath renovation for my parents home a few months back.

IMO when selecting tiles, cabinets, fixtures etc. the inventory is often similar in many competing businesses but what made our experience with Home Art Tile special was the customer service. When your in the middle of a large renovation as was our case it can often be a very stressful and lengthy process. I was more than pleased that there was no stress, hiccups or headaches involved with my dealings with Home Art. Also it helps that there prices were mostly lower than other quotes I had received.

I can even say that I was quite demanding and often found myself calling them multiple times a day to make changes/requests and each time I was greeted warmly and helped promptly. Our bathrooms and kitchen look amazing.

I am now beginning a full renovation for my own home and am pleased to be able to work with Home...