JD Sports — Local services in New York

"Horrible! How are you a manager but have NO listening skills? I ordered sneakers for my nephew to be delivered to his house. When the girl asked for my address, I told her multiple times it's not the delivery address. She insisted on entering it, even after my repeated explanations. Despite confirming the correct delivery address on the screen, she disregarded it. Now, I can't get a refund, JD Sports headquarters isn't answering phones, and they won't cancel or change the delivery address. You've ruined my nephew's Christmas, and I'm frustrated that not only do you hire incompetent staff, but she's a manager—the queen of the morons! This is my third pair of sneakers bought in two weeks. You've lost me as a customer, and I won't recommend your store...

There was a release of some Jordans today and I was one of the first ones on the line (actually, the first one online) One of the girls open up the door to let the customers in and says oh there’s certain sizes in the Jordans. I say OK I need this size she tells me I have to wait because her friend that was standing at the end of the line was going to come in first. They play a lot of favoritism in that store and there’s never no one to help...

Went to make a purchase at the store short kid who happens to be the manager says they have no one to help me and he can't move from the front door so I couldn't get what I wanted poor salesman skills sorry jd you just missed a sale you guys need mature managers not kids that don't care...