Jimmy Jazz — Local services in New York

Extremely rude staff, one of the young black male workers was the only helpful and respectful ones, the other worker were being rude rushing me out of the store after I had already had my items at the cashier waiting to pay. Another worker was also being disrespectful after the door was locked, and I had tried to open it so I could exit the store, a worker proceeded to state “if you know it’s locked why you still trying to open it” clearly I was trying to unlock it, instead of being rude why not come and open the door for me so I can leave?

To put it simply don’t come here, and I never...

They have great customer service when it comes to make a purchase. But when you come to make a return they have a whole story to not process the return. They told me system was not working to do a return and that I could return in a different store. I work in retail and if system is down to do a return system is down to do purchases. Yet they are able to do sales but not returns this makes no sense. Definitely will never go back...

worst customer service i have ever experienced i asked the guy if he has a type of a shoe in stock he has the BALLS to tell me i cant share the size information with you.. his name is AMAD he told me he is the manager but i highly doubt they will put a donkey as a manager that doesn't wanna sell any shoes and instead make someone write a horrible review of the store.. I WILL NEVER SHOP FROM ANY JIMMY JAZZ RETAIL STORE...