I love the other location and always buy my bras there I was so happy to find this location on Brighton but I don't ever want to return there again. The Older man at register will definitely insult you! I honestly never had that experience of being insulted while purchasing items from a store. I was left disgusted and so sad since the ladies in the store were so helpful and quick to find the best bra that would me. Customer service is very important! Please learn not to insult your customers so they will want to come back
In response to you! I recently had an issue with my interaction at the store, but it wasn't about the discount I was offered. Rather, it was about the tone and comments made during our conversation. When I asked questions about using my card and other matters, I felt belittled and mocked due to cultural or background differences. Your responses came across as dismissive and lacking in customer service understanding I do suggest you Provide staff training on cultural sensitivity and customer service ( since my culture was mentioned in a negative way) Also Foster a more empathetic and understanding environment for customers FYI: the ladies in the store were very helpful the older man at the register is whom I am...
Ā Ā Ā Read moreThe best bra store out there!! My daughter grew very quickly and large at the age of 13.She was embarrassed by how large she was and had no self confidence in herself. We had her measured in a couple of places including other specialty bra stores but never was able to get the perfect bra for her size or age. The style was either too old looking or didn't fit well. There were many nights she would cry herself to sleep for 2 years. I stumbled upon magic corsets & lingerie by googling specialty bra stores in my area. Went with my daughter thinking we would have the same results we always have had. Let me just say I was so wrong. Every single person in the store was there to help. She measured my daughter grabbed bra after bra and they fit perfectly! She kept telling my daughter she's beautiful and looked beautiful in every bra she tried. I asked if she had a bathing suit for her. She Came back with 2 bikinis. I didn't think my daughter would even try it on considering she hasn't worn a bathing suit let alone a bikini since 10 years old. My daughter wears her bikinis with her head held high! Thank you so much for helping us and giving my daughter her...
Ā Ā Ā Read moreI am convinced that the negative reviews for the Brighton Beach location are written by incredibly nasty people who could never be satisfied. Iāve been going to this location for YEARS and have never had a bad experience. Not with the quality of the clothing nor the quality of service! The owner is very fair, hardworking, and accommodating. I had a last minute event to attend and needed undergarments for a very ācomplicatedā dress. I texted the owner a photo, and she ordered me exactly what she thought I needed and it ended up fitting perfectly. She has a very good eye, and the one-on-one service is impeccable. If youāre looking for lingerie, undergarments, tights, etc, take this review as your sign to come to this store. This store is always my go-to before my events, and my everyday brassieres. There are not enough words to describe how grateful I am for all of the last minute scrambling they go through to ensure I get EXACTLY...
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